Marketing/CRM Working Student, Helpling
Part Time
14-16€ Per hour
Office located in Near Friedrichstraße, Berlin
Online marketplace for cleaning services
Be an early applicant
Online marketplace for cleaning services
201-500 employees
Be an early applicant
14-16€ Per hour
Office located in Near Friedrichstraße, Berlin
201-500 employees
Company mission
Helpling's mission is to make booking an experienced local service provider easier than ever before.
Role
Who you are
- You are currently studying business administration, marketing, communications, or a related field
- You work in a structured and detail-oriented way and enjoy working with data, reports, and spreadsheets
- You have very good knowledge of Excel or Google Sheets and use them confidently for reporting and basic analyses
- You bring strong written and professional communication skills and enjoy working on customer-facing content
- You are motivated to learn and grow in the areas of Tech, Marketing, and Analytics
- First experience with CRM or marketing tools (e.g. Braze, Salesforce, Emarsys) is a plus
- You have very good English skills; German or French is a plus
- We would like to encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us, your personality and motivation are just as important as your professional qualifications
What the job involves
- As a Working Student Marketing/CRM (all genders), you will support our CRM team in planning and executing data-driven customer communication
- You will gain hands-on experience in CRM campaign execution, customer segmentation, reporting, and data analysis, while learning how modern CRM and marketing automation tools are used in practice
- You will work closely with experienced CRM and marketing colleagues, contribute to creative communication concepts, and develop a strong understanding of Tech, Marketing, and Analytics in a real business environment
- The role offers the opportunity to learn and grow step by step, while actively contributing to impactful CRM initiatives
- Support the CRM team in the planning, execution, and optimization of CRM and marketing campaigns
- Help maintain and further develop the CRM setup and communication flows
- Prepare and analyze customer and campaign data, including reports and performance insights
- Support A/B testing, customer segmentation, targeting, and personalization initiatives
- Contribute to data quality, documentation, and the optimization of customer journeys
Application process
- We would like to fill the position on April 1, 2026, or later
- If this role sounds like you, then send us your application documents. You are welcome to omit the application photo
Our take
Everybody needs household services at some point whether it is for the occasional moving day or weekly cleaning, but it can be difficult to find a local serviceman. Advertisements are everywhere online and in paper formats, but there is usually no way to verify the competence or good-natured intentions of the worker.
Helpling provides an online marketplace for finding local cleaners, gardeners, constructors, and other workers, allowing users to book on-demand help from their smartphones. Prices and ratings allow users to search for workers that fit their preferences whilst helping provide positive reputations for successful workers, and Helpling provides liability and theft insurance to ensure that all services are conducted safely and legitimately.
Whilst various other local service marketplaces are tackling similar challenges, Helpling has an unmatched scale in the industry, with verified workers and services operating in ten different countries. Furthermore, the combination of an easy-to-use mobile application, quality control, and insurance encourages users to migrate away from the minefield of informal advertisements and towards a regulated and formal framework for home services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2019
$23.6m
SERIES D
Mar 2017
$11.8m
SERIES C
Total funding: $97.4m
Company benefits
- The possibility of hybrid working
- Monthly employee and pulse surveys to measure your satisfaction
- Flexible working times
- Extra days off for child sickness
- Visa guidance
- Fresh fruits and vegetables
- Weekly yoga clas
- Training sessions and team building activities
Company HQ
Government District, Berlin, BE
Leadership
Philip Huffmann
(Co-founder)Experienced as Interim Head of Product for StyleHaul, Inc. Co-founded Helpling in 2014.
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