Strategy & Operations Lead, Opendoor
Key Accounts
$155.2-194k
End-to-end online platform for selling and buying homes
Open for applications
End-to-end online platform for selling and buying homes
1001+ employees
Open for applications
$155.2-194k
1001+ employees
Company mission
To power life's progress one move at a time.
Role
Who you are
- 6+ years professional experience in a quantitative or analytical role (e.g. Business Consulting, Investment Banking, or similar)
- Strong analytical skills
- Experience with technical implementations & product development
- Keen attention to detail and excellent communication skills. Your work is always high quality, accurate, and easy to understand
- Ability to multitask effectively and strong organizational skills
- You’re highly self-motivated, have a stellar work ethic, and you’re looking for the right company to support your growth
- Above all else you are bright, kind and curious
What the job involves
- As an Executive Accounts Lead, you will work with a small but highly experienced team, focused on launching, improving, and scaling our partnerships
- You’ll be responsible for driving outcomes with our key strategic partners, from day-to-day management to shaping long-term strategy & vision
- You’ll wear many hats as a key player in generating wins for our end-customers, our partners, and Opendoor
- We’re looking for somebody with strong analytical, operational, and strategic experience, who isn’t afraid to roll-up their sleeves and get the job done
- Understand how partners' strategies & priorities impact their work with Opendoor
- Develop and execute on our long-term partnership strategy & roadmap in concert with partners & Opendoor leadership
- Deliver projects / workstreams to serve our partners. You’ll do this by directly completing the work, as well by partnering with / managing others
- Manage seams between partner experience & Opendoor experience, including product, sales, and CX
- Leverage your technical expertise with Excel & SQL to analyze growth opportunities, measure performance, and make data driven decisions
- Develop deep relationships with points of contact at partner organizations in order to drive business outcomes (for Opendoor and our partners)
- Establish & run day-to-day operations to ensure progress against partnerships goals and milestones; be the “go-to” point-person for partners, including onboarding and implementation, troubleshooting issues, and reconciling data
- Drive outcomes across a portfolio of executive accounts
- Pitch in however you can when needed. We're a lean team working in a fast-paced environment; when things break you'll be a key player in diagnosis, resolution, and long term solutioning
Our take
Opendoor makes selling homes easy and stress-free by cutting out the prolonged processing time usually involved with a sale. Sellers can offload a house quickly and easily to the company for cash and a 6-9% fee. Currently operating in a growing number of markets nationwide, Opendoor has chimed well with millennials who gel quickly with online businesses that offer solutions to problems they encounter.
This buying and selling model doesn't come without risk. The longer Opendoor keeps a property, the lower its profit margin. However, Opendoor's performance has been anything but disappointing; it went public in 2021, with its pre-SPAC merger presentation calling for $3.5 billion in revenue. Its actual revenue trounced it, coming in at $8 billion - more than double its estimate.
Opendoor's largest competitor Zillow dropped out of the space in late 2021 because it struggled to price the homes it acquired accurately. Opendoor's closest remaining competitor is Offerpad, which does just a fraction of the transaction volume that Opendoor does. With strong earnings coming out of 2024, if Opendoor can continue to ride on this success long term it will have an enormous lead on existing and future competitors, giving it a shot to become the overwhelming market leader.
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2019
$300m
SERIES F
Sep 2018
$400m
SERIES F
Total funding: $1.5bn
Company benefits
- Save for tomorrow: Select our Pre-tax or Roth 401k plans to save towards retirement
- Healthy healthcare: Medical, dental and vision is 100% covered for employees
- Family planning: We offer specialty programs like Carrot, Cleo & Ginger
- Flexible vacation: Most of our team take at least 20 days off per year to decompress and be their best
- Resource groups: Join the group that works for you
- Income protection: 100% company sponsored: life insurance short term and long term disability
- Other: Flexible spending account, commuter benefit, employee assistance programs, and paid parental leave
Company values
- Start and End with the Customer: We invent, build, and execute to improve the lives of our customers. We put in the hard work when no one is looking to delight customers
- Build Openness: We are open, honest, and direct about problems and seek the truth. We assume good intentions and treat feedback as a gift
- Startup Mentality: We move fast, operate with urgency, and bias towards action without sacrificing quality. We are relentlessly resourceful
- Results Matter: We focus on outputs and outcomes and hold ourselves accountable to hitting ambitious goals. We have a high quality bar and pay attention to the pixels, words, and results
- Act from Ownership: When we see a problem, we roll up our sleeves and fix it. We hold ourselves accountable because it’s our home and it’s our responsibility to take care of it
- 1% Better Every Day: We value a growth mindset and operate from a place of humility. We are energized by constantly improving
- One Team, One Dream: Our superpower is a diverse community that combines technology + operational excellence and talent + respect. We work through seams and we care for each other professionally and personally
- Celebrate Moments: We work tirelessly for our customers and teammates so we take the time to celebrate moments large and small
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Carrie Wheeler
(CEO)Initially joined Opendoor in 2019 as a Board Member, before becoming the CFO in 2020 and CEO in 2022. Previously a Partner and the Head of Retail and COnsumer Investing at TPG Capital as well as an Analyst at Goldman Sachs.
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