Principal Solution Engineer, Salesforce

• Strong understanding of Business Fundamentals within the Communications industry
• Experience implementing Digital Transformation strategies and delivering increased success to their customers
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role
• Proven oral, written, presentation, and interpersonal communication and relationship skills
• Proven time management skills in a dynamic team environment
• Ability to work as part of a team to tackle problems in dynamic, energizing environments
• Inquisitive, practical, and passionate about technology and sharing knowledge
• Loves to be the first to know something and to understand why and how things happen
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles
• Good at explaining ideas and finding ways to keep people’s attention
• Willing and able to travel occasionally

Desirable

• As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience
• You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations
• With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure
• The Solution Engineer for Communications Industry will act as a trusted advisor to our customers while aiding the customer’s transformational journey
• Co lead and contribute to the Communications Industry ‘Go To Market’ propositions bringing innovation to the conversation for our customers
• Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities
• Define and agree a reference Solution architecture that resonates to the industry
• Ability to lead and bring in relevant skills from the Salesforce ecosystem to support the GTM and solution
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Coordinate and lead the entire solution cycle through close collaboration with other teams
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives