Senior Product Manager, Spring Health

• 5+ years of product management experience; at least 2 years within the behavioral health, healthcare, or a related field strongly preferred
• Proven track record of delivering successful products, ideally in a startup or fast-paced environment
• Excellent analytical, decision-making, and problem-solving skills
• Strong interpersonal and communication skills, with the ability to communicate complex concepts clearly and persuasively across different audiences
• Experience working with cross-functional teams in a collaborative environment
• Familiarity with agile development methodologies and user-centered design principles

• We are looking for an experienced Senior Product Manager who will build new experiences to drive the growth and impact of our Specialty Care program, serving members with a broad range of complex behavioral health conditions
• You will own discovery, solution definition, prioritization, and execution of key initiatives to eliminate barriers to care with a focus on higher-acuity members
• Partner with the Specialty Care team to define and execute the product strategy and roadmap, ensuring alignment with the company's strategic objectives and user needs
• Lead and engage a cross-functional team of engineers, designers, subject matter experts, and data scientists to deliver high-impact products
• Conduct and source comprehensive market research to identify new opportunities and understand the evolving competitive landscape
• Collaborate with other departments to ensure products comply with regulatory standards and align with business goals
• Cultivate a high-performing team, setting clear expectations, providing continual guidance and feedback, and fostering a culture of innovation, collaboration, trust, accountability, and growth
• Stay informed of industry trends, best practices, and emerging technologies to inform and influence the product strategy and direction
• Work with team members to build a portfolio of internal core competencies and best-in-class partnerships in a complex healthcare ecosystem
• What success looks like in this role:
• Continuously enhance and expand Specialty Care programs, driving care model innovation at scale to support our highest acuity members
• Build trusting relationships with cross-functional teams including revenue, medical affairs, operations, and data science
• Deliver market-leading customer & member satisfaction, usability, and outcomes
• Exceed business objectives across reach, utilization, and clinical improvement

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes

Total funding: $465.1m

Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.