Revenue Operations Senior Analyst, OneSignal
$94-105k
+ Equity program
Customer messaging and engagement platform
Open for applications
Customer messaging and engagement platform
101-200 employees
Open for applications
$94-105k
+ Equity program
101-200 employees
Company mission
To democratize customer engagement for all businesses around the world.
Role
Who you are
- 2-5 years experience at a technology company in GTM operations, preferably in B2B Saas
- Proficiency in Salesforce a must, including but not limited to: object & field management, creating custom workflows and automations, user testing, front end optimizations, integrating custom and managed solutions, sandbox development, user testing, error identification and resolution
- Background using tools like Outreach, Gong, and LeanData a plus
- Technically inclined with the ability to help implement integrations and knowledge of modern GTM business solutions
- Strong interpersonal skills; demonstrated effective listening and communication skills with the ability to synthesize data collected and identify the root of problems/causes
- Proficiency in data analysis and reporting tools (e.g., Excel, SQL)
- Bonus: Experience with other solutions in our ecosystem: Marketo, HubSpot, BigQuery, Mixpanel, Intercom
What the job involves
- Manage and improve our CRM (Salesforce) to support our Marketing, Sales, Success, and Support stakeholders and colleagues
- Build and manage CRM dashboards, create supporting reporting, and generate ad hoc reports as needed
- Analyze CRM data and generate impactful insights for the Go-To-Market (GTM), Finance, Product, and Leadership teams
- Optimize our revenue funnels, identifying bottlenecks and implementing improvements to increase sales efficiency and productivity
- Develop sales territories and segmentation, create account books for our Sales teams, and manage our account reassignment processes
- Manage our existing inbound lead routing system, optimizing lead flow and distribution around Sales management requirements
- Build and maintain accurate sales forecasts and reporting
- Develop and implement GTM performance metrics
- Collaborate closely with cross-functional business partners in BI, Marketing, Sales, and Success
- Administer and analyze GTM compensation plans, ensuring the timely and accurate dispersal and execution of all agreements
- Manage existing core GTM systems including: Outreach, Gong, ZoomInfo, Apollo, Koala (intent solution), Rattle (CRM to Slack workflow builder), Impartner (PRM), DocuSign
- Support our Marketing, Sales, and Success colleagues with issue/error resolution, process enablement, and system training
- Onboard and train all new customer-facing employees with the above mentioned GTM systems
Our take
OneSignal was born out of the frustration of game developers with existing push notification tools, that were not developer-friendly and did not give them a good way to re-engage users and bring them back into the game. After building its own push notification system to address these issues, the company quickly found a market gap for an easy, developer-friendly push notification system for all apps, that could be utilised by any size company.
Today, they are a customer engagement platform of choice implemented by over 1 million businesses. OneSignal's web and mobile SDK is simple for developers to install, and for marketers to use, supplying omnichannel messaging across web-and-mobile push, in-app messaging, SMS, and email.
Although there is notable competition in the space, from companies such as Braze and CleverTap, OneSignal claims uniqueness with its focus on “intelligent delivery”, which schedules notifications for the time of day users most interact with the app. The company has raised substantial funds, both in the past and more recently, that will be invested in machine learning projects, geographic expansion, and growing its team.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2022
$50m
SERIES C
Jul 2019
$25m
SERIES B
Total funding: $84m
Company benefits
- Remote First Collaboration
- Flexible Vacation
- Health, Dental & Life
- Home Office & Wellness Stipend
- Learning & Development Stipend
- Fun Offsites
- Sweet Swag
- No-meeting Wednesdays
Company HQ
South San Mateo, San Mateo, CA
Leadership
George Deglin
(CEO)Co-founder and former CEO of Hiptic Games. Former bug bounty hunter, finding security issues from Facebook, Google, Dropbox, and Coinbase
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