Senior Counsel, Toast
Product
$163-261k
More information about location
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$163-261k
More information about location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- We are seeking a highly experienced and strategic Senior Counsel to join our dynamic legal team. This pivotal role requires 8-10+ years of comprehensive legal experience advising product and engineering teams on complex legal frameworks.
- You will also provide senior-level counsel to our product marketing teams. You will play an instrumental role in shaping the development of creative and compliant products.
- This position offers a unique opportunity to apply deep legal expertise to both existing flagship products and to navigate the legal landscape for entirely new, cutting-edge offerings, all within a fun, collaborative environment that values strategic insights, creative problem-solving, and intellectual curiosity
- A J.D. from an ABA-accredited law school, or the equivalent in your jurisdiction, and meet all professional and legal requirements necessary to practice law in your jurisdiction
- 8-10+ years of legal experience, with a substantial portion spent advising technology or software companies, covering regulatory compliance, data privacy, marketing, intellectual property, and consumer protection across multiple jurisdictions
- Demonstrated expertise in researching, interpreting, and providing actionable advice on a variety of complex laws and regulatory frameworks; deep expertise across all jurisdictions is not required, but a proven ability to master new legal landscapes is
- Extensive in-house counsel experience advising product, engineering, and marketing teams on sophisticated legal issues related to new product development, complex enhancements, and feature requests including with respect to artificial intelligence, machine learning, generative AI applications, and data-driven features
- Proven ability to work effectively in fast-paced technology or software environments, managing multiple priorities and complex legal challenges independently
- A highly solution-oriented, customer-service-driven, and growth mindset with a proactive approach to legal risk management
- Exceptional written and verbal communication skills, with a proven ability to distill complex legal concepts into clear, concise, and impactful advice for diverse business audiences, including senior leadership
- A track record of successfully integrating into and leading legal advice within cross-functional teams with a cooperative, collaborative, and participatory approach
What the job involves
- As Senior Counsel, Product, you will operate with significant autonomy, partnering deeply with core teams across the business including product, engineering, marketing, and compliance.
- You will cultivate a deep understanding of Toast’s existing and evolving products, strategies, and operational processes, leveraging this knowledge to proactively identify, advise on, and mitigate complex legal risks
- Strategic Legal Counsel: Provide comprehensive legal advice to a variety of stakeholders across product, engineering, and marketing teams throughout the entire product development lifecycle (from initial ideation and technical specification through and after launch, including the review of marketing strategies and assets)
- AI Expertise: Provide strategic legal guidance to product and engineering teams on the development, deployment, and ongoing operation of AI/ML systems and features
- Playbook Development: Drive the development and continuous refinement of a robust, scalable playbook for Product Legal, specifically designed to support Toast’s growth
- Complex Regulatory Navigation: Advise on and manage a broad range of highly complex legal issues, including multi-jurisdictional regulatory compliance, advanced data privacy and protection (e.g., GDPR, CCPA, emerging global privacy frameworks), intellectual property strategy, marketing law, and consumer protection. Provide nuanced and actionable legal advice
- Expertise & Foresight: Maintain deep expertise in, and proactively anticipate changes to, laws and regulations relating to the Toast platform. Translate complex legal developments into clear, actionable guidance for cross-functional partners
- Creative Problem-Solving: Think creatively and strategically to navigate novel and complex regulatory environments, for smooth, compliant, and intuitive user experience across all product offerings
- Cross-Functional Partnership: Cultivate strong, collaborative partnerships across multiple functions, exhibiting a deep understanding of Toast products' technical architecture and strategic objectives
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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