Senior Program Manager, Palo Alto Networks
GTM Operations (Technical Solutions)
$142-208k
More information about location
Leading cybersecurity protections and software platform
Posted today
Leading cybersecurity protections and software platform
1001+ employees
Posted today
$142-208k
More information about location
1001+ employees
Company mission
To be the cybersecurity partner of choice, protecting our digital way of life.
Role
Who you are
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
- 5+ years of experience in program management, project management, sales operations, or a similar analytical and process-oriented role supporting GTM teams
- Proven experience improving business processes and building scalable solutions in support of GTM or Sales teams
- Strong hands-on experience with Salesforce and Tableau (or similar CRM and BI tools); able to build and interpret dashboards independently
- Demonstrated experience in process mapping, process improvement methodologies (e.g., Lean, Six Sigma), and change management
- Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
- Proficiency in G Suite (Google Drive, Docs, Sheets, Slides) and CRM systems (e.g., Salesforce)
What the job involves
- We’re looking for a Senior Program Manager to drive operational excellence, process innovation, and strategic reporting across our technical solutions organization
- In this role, you’ll lead efforts to improve business processes, build scalable reporting infrastructure, and surface actionable insights that inform GTM strategy and execution
- You’ll partner closely with cross-functional teams, including Sales, Sales Engineering, and Customer Success to ensure our sellers have the data, tools, and processes they need to drive impact
- A key part of your role will also be championing the use of AI and automation to boost team productivity and reduce manual effort
- This is a high-impact, high-visibility role ideal for a proactive problem-solver who thrives in ambiguity, sees inefficiencies as opportunities, and is eager to grow with a fast-moving business
- Design, implement, and manage comprehensive reports to track key performance indicators (KPIs) across sales, technical validation, and customer engagement. This includes visibility into deal impact, account health, and the effectiveness of technical workshops and demand gen activities
- Develop and maintain dashboards and visualizations that provide clear insights into pipeline technical health, customer base analytics (e.g., refresh cycles, product adoption), and escalation trends for top accounts
- Conduct deep-dive data analysis to identify historical trends, uncover opportunities, and provide data-driven recommendations to technical solutions leadership
- Lead the design, documentation, and ongoing optimization of business processes — including "run the business" workflows, KPI inspection frameworks, and template standardization
- Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams
- Identify process gaps and operational inefficiencies, then drive solutions that improve clarity, speed, and overall team effectiveness — freeing up more time for selling and post-sales engagement
- Champion the integration of AI tools and automation into day-to-day workflows to streamline execution, reduce manual work, and increase productivity across the team
- Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected
- We educate, inspire,and empower our potential clients in their journey to security
- You are empowered with unmatched systems and tools and a team built on joint success
- You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development
- Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life
Our take
With cyber threats evolving at lightening speed, businesses need robust solutions to protect their data and infrastructure. And the global cybersecurity market is projected to grow significantly, driven by increasing cyberattacks and the adoption of digital transformation initiatives. Because of this, companies are seeking security platforms that can address these challenges efficiently.
That's where Palo Alto Networks steps in, a frontrunner in the cybersecurity arena. It offers a suite of AI-powered security solutions designed to safeguard enterprises across various sectors. Its platforms, such as Cortex XSIAM and Prisma AIRS, integrate advanced threat detection, zero trust architecture, and real-time response capabilities so organizations are ready to manage and mitigate risks.
Its leadership is evident too, with impressive growth and strategic partnerships. Recently the company surpassed $1.5M in sales through the Google Cloud Marketplace, highlighting the demand for its innovative security solutions. Additionally, a collaboration with AT&T aims to enhance cybersecurity offerings, further solidifying its position in the market.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2022
$34m
SERIES A
May 2022
$11m
SEED
Total funding: $45m
Company benefits
- Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
- Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
- Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
- Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
- Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
- Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day. Life at Palo Alto Network
Company HQ
Santa Clara, CA
Leadership
Nikesh Arora
(CEO & Chairman)Previously the President and COO at SoftBank, CBO at Google, and CMO at T-Mobile.
Nir Zuk
(Founder & CTO)Previously CTO at NetScreen Technologies, which was acquired by Juniper Neworks in 2004. They also co-founded OneSecure where they served as CTO and was the Principal Engineer at Check Point Software Technologies.
Lee Klarich
(CPO)Initially joined Palo Alto in 2006 as the EVP of Product Management and became CPO in 2018. Prior to this, they were the Director of Product Management at Juniper Networks and a Product Line Manager at NetScreen Technologies.
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