Product Manager, Wayfair

Cloud Lifecycle, Platforms Technology

Salary not provided
SQL
Mid level
Toronto
Wayfair

A global online homeware marketplace

Open for applications

Wayfair

A global online homeware marketplace

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Open for applications

Salary not provided
SQL
Mid level
Toronto

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Company mission

To help everyone, anywhere create their feeling of home.

Role

Who you are

  • Product Management Experience: 3+ years of experience in product development, preferably with software platforms, demonstrating a proven track record of delivering successful products
  • Technical Foundation: 1+ years of foundational understanding of software technologies, ideally with experience in cloud infrastructure and efficient resource consumption patterns
  • Standards Development: Experience in developing or influencing standards related to access management, asset provisioning, and governance processes
  • Data Analysis Skills: Proficiency in SQL, enabling you to extract ad hoc data for analysis and decision-making
  • Communication Skills: Strong written and verbal communication abilities, with a demonstrated aptitude for explaining complex technical concepts to non-technical audiences
  • Customer Focus: A passion for creating amazing, customer-centric products, with a focus on measuring their effectiveness and usability through clear KPIs
  • Collaboration and Prioritization: Ability to effectively collaborate across multiple stakeholder groups, juggle large initiatives, and prioritize work based on impact
  • Agile Experience: Experience working with engineering teams in an agile environment, including sprint planning, stand-ups, and backlog management
  • Cloud Familiarity: Familiarity with Google Cloud and its data offerings is a plus

What the job involves

  • We are looking for a seasoned Product Manager to accelerate the development of our technology stack
  • This person will work with cross-functional teams, including engineers, science teams, and analysts, on platform capabilities needed for managing our public cloud infrastructure
  • This person will be working with product and engineering partners to set a platform vision, form strong relationships with cross functional partners (both technical and non-technical), aligning on a shared vision for success, and delivering results that create meaningful business impact
  • This person will translate the business and user needs into a pragmatic and iterative strategy and roadmap, along with providing specifications and user stories for the engineering teams
  • The product manager will serve as the subject matter expert, push for adoption for new use cases, and continually improve our platform capabilities
  • Product Ownership: Serve as the subject matter expert and champion for public cloud infrastructure products, demonstrating a deep understanding of their technology, strengths, weaknesses, and market alternatives
  • Strategic Planning: Partner with engineering leaders to develop and maintain a compelling product vision and roadmap, prioritizing feature requests based on business value and impact, and ensuring alignment with stakeholders
  • End-to-End Delivery: Take full accountability for the successful delivery of platform enhancements and support, translating product outcomes into actionable engineering stories and tickets
  • Adoption and Advocacy: Proactively market your products internally, measuring adoption, addressing gaps, and ensuring all potential users understand the value proposition
  • Technical Acumen: Gain a deep understanding of the technologies underpinning your products, enabling you to influence technical pivots when necessary and architect high-level system plans
  • Stakeholder Communication: Maintain open and transparent communication with stakeholders, providing regular updates on product progress and ensuring alignment with organizational goals

Our take

Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.

Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.

With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

-14% employee growth in 12 months

Company

Company values

  • Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
  • Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
  • Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
  • Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
  • Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
  • Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
  • Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
  • Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
  • Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.

Company HQ

Prudential / St. Botolph, Boston, MA

Leadership

Niraj Shah

(Co-Founder & CEO)

Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.

Steven Conine

(Co-Founder)

Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.

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