Risk Analyst, NMI
$70-80k
Payment enablement platform
Job no longer available
Payment enablement platform
201-500 employees
Job no longer available
$70-80k
201-500 employees
Company mission
To power the next era of payments.
Role
Who you are
- Preferred minimum of 1 to 3 years’ experience in the payments environment
- Financial risk management experience required
- Must be detail-oriented and organized, with solid financial and analytical skills
- Proven ability to work in a goal-oriented environment
- Proven ability to show initiative and be a self-starter
- Ability to maintain confidential customer & bank information in a responsible and secure manner
- Solid, logical problem solving and organizational skills required
- Must have the ability to communicate, both in writing and verbally
- Must maintain a high level of accuracy in a high-speed environment
- Efficient with Microsoft Office tools including Outlook, Word and Excel
- High school degree or equivalent; Associates and/or Bachelor’s degree preferred
What the job involves
- The Risk Analyst is responsible for monitoring and managing the resolution of risk related issues in a timely manner and conducting various tasks with the goal of mitigating risk and minimizing losses attributable to merchant and ACH processing
- This includes interaction required with the sponsor bank(s) and processors to ensure all items are addressed
- Review merchant transaction details daily and make decisions based on parameters as well as processing activity (i.e. merchant's average ticket, month-to-date volume vs contractual amounts, invalid authorizations, ACH returns, and chargebacks)
- Review daily chargeback and retrieval summary report
- Take appropriate action where needed to resolve chargeback related problems
- Place merchant accounts on ACH hold, as necessary
- Terminate accounts, when needed
- Review and resolve tickets within Risk queue
- Contact merchants and secure supporting documentation such as financials and invoices, as needed
- Review merchant exceptions reports and act on issues in accordance with procedures
- Perform periodic reviews on high risk and high-volume merchants
- Analyze merchant trends and determine potential exposure
- Manage assignments of risk and underwriting related initiatives as required
- Provide backup support to the underwriting team to assist in underwriting merchants when necessary
- Work closely with Director of Risk and Compliance to ensure departmental SLAs are being met
- Review and respond to email correspondences from sponsor bank and merchants
Our take
NMI develops a trusted and feature rich payment gateway for mobile, online and in-store merchants. Today, the company processes approximately $200 billion in payments volume annually for over 250,000 merchants globally.
Payment fintechs, like Stripe and Square, are in constant competition with banks when it comes to merchant acquiring and processing. NMI’s niche in the market is in its providing of banks with the tools to compete, offering rapidly developed modern digital merchant services, which banks don’t have the technological means to develop themselves.
With recent investment from Insight Partners, joining Francisco Partners and Great Hill Partners, NMI hopes to double the size of the business in the coming years. It recently acquired payments software firm IRIS and is committed to invest in accelerating its acquisitions strategy, focusing on companies that offer settlement services and add-on services like fraud management, thereby expanding its offerings.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Comprehensive benefits: Including healthcare insurance, 401k/pension, family-friendly policies and benefits, annual bonus and other country-specific benefits
- Social events: Holiday and summer parties, regular happy hours, seasonal fun like our pumpkin painting competition, sporting events and our annual employee awards (aka The Nemmys)
- Employee support: Flexible working hours, paid training and education, and coworker recognition and rewards through Bonusly
- Time off: Competitive holiday/vacation policies encourage employees to fully unplug so they can return ready to dive in
- Great spaces: Offices offer free food, health and fitness opportunities, and fully stocked kitchens with free snacks to keep people healthy, happy and engaged
Company HQ
Schaumburg Township, Schaumburg, IL
Leadership
Matthew Schmidgall
(CTO)Previously served as a Developer for Sourceful Solutions.
Nick Starai
(Chief Innovation Officer)Previously acted as Senior Vice President of Product and then Chief Strategy Officer for NMI. Served as a Chairman of the Board for The Havana Day Dreaming Charity Event.
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