Partner Marketing Manager, Ada
$96-130k
Chatbot AI customer experience solution
Open for applications
Chatbot AI customer experience solution
201-500 employees
Open for applications
$96-130k
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- 3+ years of partner marketing or product marketing experience for a B2B SaaS organization that targets a primarily enterprise customer base
- Ability to manage partner relationships and clearly communicate marketing goals and results
- Experience in creating marketing materials (blogs, email campaigns, social media posts) and co-branded assets with partners
- Familiarity with marketing automation platforms (HubSpot), CRM systems (Salesforce), and project management tools (Monday.com)
- Data driven mindset with excellent written, oral, and presentation skills
- Comfortable working in a fast-paced environment where partner needs and marketing strategies may shift
- Bonus: Experience with artificial intelligence, LLMs and/or customer service automation
- Bonus: Experience working with hyperscalers (eg. AWS, Microsoft)
What the job involves
- We are seeking a dynamic and collaborative Partner Marketing Manager to join our fast-growing Marketing team
- In this role, you will manage strategic marketing initiatives with our external partners to drive mutual growth and success
- You will be responsible for developing and executing joint marketing initiatives with key tech alliance and channel partners, as well as developing marketing materials to support our partnership goals
- You’ll also maintain critical data around partner performance and automate processes to ensure scalability and efficiency as we grow
- Collaborate with partners to create co-branded content, webinars, and events that leverage both companies’ expertise and audiences to generate leads
- Provide channel partners with marketing materials, training, and resources they need to effectively market and sell Ada
- Work with partners to target their customer bases, expanding reach to high-value accounts that align with our most profitable customer segments
- Promote partnerships that result in integrated product offerings, creating additional value for customers and encouraging them to expand their usage
- Maintain Ada’s listings on partner marketplaces with updated and competitive messaging, as well as reviews, that drive enterprise-qualified leads to Ada
- Track the success of partner marketing activities through metrics such as lead quality, conversion rates, and customer acquisition costs
- Work with Brand to develop clear guidelines and strategies for co-branding with partners, ensuring consistency and clarity in messaging for joint initiatives
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company values
- Authenticity
- Courage
- Empathy
- Simplicity
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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