Retailer Sales Account Executive, Faire
$93k
OTE
+ Equity
2-5 days a week in office
Online wholesale marketplace
Job no longer available
Online wholesale marketplace
1001+ employees
Job no longer available
$93k
OTE
+ Equity
2-5 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- Experienced: You have 2-4 years of experience in sales, account management, or business development in a fast paced environment
- You have experience using a variety of fundamental sales and data tools (e.g. Salesforce, data visualization software, call recording tools)
- Customer obsessed: You always do what’s right for the customer; are our customers’ strongest advocate; can aggregate customer feedback to influence cross-functional stakeholders/decisions
- Goal-oriented: This is a sales role! We want you to be motivated to exceed your goals
- Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form
- Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed
- Relentlessly resourceful: You won’t quit and are willing to do whatever it takes to make retailers and our team succeed
- Growth Mindset: You are self aware and can identify your own strengths and weaknesses. You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day
- Agile and flexible: You’re ready for an adventure and you love change. You are excited by a fast-paced, collaborative environment that is guaranteed to evolve quickly in its early stages. You are resilient and bounce back when things get tough
- Collaborative: You empathize with and work well across teams; You want to be around others who share your goals and you want to be growing and achieving together. You share best practices and you see your team’s success as your own
- Creative problem solving / innovation: You can come up with creative solutions to customers’ problems. You can create, iterate, and evolve the outbound go to market strategy, process, and tactics to help build an effective and efficient motion
- Analytical Rigor: You are effective at using data to identify and discuss actionable insights; You are able to track, analyze, and communicate key performance metrics
- Kind: You show empathy towards everyone. You’re open, inviting and you leave the room with everyone else feeling better than when they walked into it
What the job involves
- In this role, you will be responsible for acquiring high value, upmarket retailers that have previously not utilized Faire for their buying needs
- In order to acquire these customers, you will invest upfront in deeply understanding their business to qualify them and prepare for your outreach, introduce them to the Faire platform, educate them on Faire’s value props, and help them navigate the buying process
- You will also provide valuable upmarket retailer insight and product feedback on blockers to acquisition as the voice of the customer
- You will manage the full sales cycle from qualification to close, and light touch first 30 day support
- Drive first orders and spend per ordering retailer through email, phone calls, video meetings, and (when high ROI) in-person meetings in a way that builds trust and credibility and meets or beats goals
- Discover retailers needs and challenges to match relevant Faire value props and offerings and ensure they understand how to utilize Faire to grow their business
- Synthesize, measure, and communicate the voice of the customer to provide actionable and invaluable feedback to help size blockers and prioritize product development
- Help determine what characteristics best prioritize leads and opportunities, test tools, trial tactics, and define processes to help create the outbound retailer motion
- Accelerate the lifecycle from first touch to win and push the upper limits of conversion rates among the team
- Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.)
- Use data, graphs and reports to truth seek and drive action to beat goals
- Be relentlessly resourceful, scrappy and act with urgency to ensure Faire’s success
- Foster a psychologically safe, motivating, inclusive and energizing team culture
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder 7 Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
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