Senior Staff UX Writer, Airbnb
International
£126-158k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
£126-158k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 12+ years of experience in UX writing, content design, or content strategy
- Background within global consumer tech companies or marketplaces preferred
- Proven ability to lead content/copy work from concept to detailed design
- Experience working with localization platforms and/or translation services
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Proven ability to collaborate with cross-functional teams in all stages design & build
- Solid understanding of user experience design principles and interaction patterns
- Comfortable working independently in a fast-paced environment
- Proven ability to move work forward in an ambiguous work environment
- Comfortable working alongside other design disciplines in Figma, our primary collaboration tool
- Passion for Airbnb’s mission, commitment to diversity, and global mindset
- Bilingual in German, Spanish, French, or Italian is welcome (but not required)
What the job involves
- The International team makes Airbnb’s products more local
- You’ll deploy a deep and nuanced understanding of regional needs, cultural and linguistic norms, and regulatory environments to craft language and interfaces that resonate with local audiences
- Working alongside the London-based team, you’ll support the design of country-specific features for key markets including Italy, Germany, Spain, France and the UK
- You will collaborate with cross-regional partners such as country managers, localization experts, linguists and translators, researchers, product specialists, engineers, and data scientists to craft meaningful and inclusive products that empower guests and hosts around the world
- This role is based in London (or within easy commuting distance)
- Write clear and concise copy across multiple product touch-points
- Define and drive the UX Writing function within Global Markets, establishing workflows, partnerships, and standards for a newly forming team, including reviewing and mentoring other UX writers
- Drive strategy and UX Writing deliverables across multiple highly complex projects
- Develop inspiring, strategic ideas based on product requirements, data, and/or research
- Consider what language and design patterns best serve the UX
- Present content and design work to Design Directors, executives, or other stakeholders on your projects
- Drive consensus with stakeholders and/or partners on content recommendations
- Manage copy deadlines and deliver detailed copy across multiple projects
- Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization, country managers—to ensure we have the proper input on our work
- Partner closely with the central UX Writing team to ensure Global Markets work is aligned with shared standards, voice, and quality bar
Salary benchmarks
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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