Sales Operations Analyst, Kiavi

$72.6-119.5k

Salary dependent on location + 5% bonus

Salesforce

JIRA

Junior and Mid level

San Francisco Bay Area

Remote from US

More information about location

Simplifying the financing process for real estate projects

Be an early applicant

Simplifying the financing process for real estate projects

201-500 employees

B2CPropertyReal EstateSaaS

Be an early applicant

$72.6-119.5k

Salary dependent on location + 5% bonus

Salesforce

JIRA

Junior and Mid level

San Francisco Bay Area

Remote from US

More information about location

201-500 employees

B2CPropertyReal EstateSaaS

Company mission

Kiavi's mission is to bring technology-driven and innovative products and services to real estate investors.

Job

Company

Role

Who you are

The ideal candidate is highly detail oriented and comfortable getting in the weeds, but is always looking for ways to create efficiencies
Bachelor’s degree
1+ years experience in a Sales Operations capacity
Experience using Salesforce
Highly detail oriented
Excellent verbal and written communication skills
Ability to manage time effectively across multiple work streams, and juggle multiple projects
Strong analytical skills, thrives in a data rich environment
Experience collaborating effectively with business stakeholders, sales reps, and cross functional teams
Able to create thorough documentation of work

What the job involves

Kiavi is searching for a Sales Operations Analyst who can support all aspects of the day-to-day Sales function
This role is a mix of direct sales rep support, data integrity, tactical task execution, and task automation
You will join a team of stellar Sales and Marketing Operations analysts, and work closely with Sales Representatives, Sales Leaders, Marketing, and Cross-functional teams
Serve as the primary point of contact for Salesforce and Ops Console user support, addressing and resolving questions from the sales team
Own daily, weekly and monthly "Run the Business" operations, such as lead/account assignment, data integrity updates, email triaging, and report building
Identify areas for improvement, optimize current tasks, and automate manual processes to enhance efficiency. We are always looking to reduce manual work
Act as the first line of defense for production support bugs and feature feedback, filing Jira tickets on behalf of the sales team and escalating as needed
Maintain comprehensive documentation for all sales processes and Run the Business tasks
Actively learn about the "build" side of SalesOps, assisting with field creation, Flows, page layouts, and list views when possible
Assist in new sales tool setup, training, rollout, onboarding, and adoption monitoring
Create and maintain standardized reports and dashboards to monitor pipeline health, data integrity, and key performance indicators in Salesforce
Support the hygiene and administration of Salesforce through routine data clean-ups and report notifications
Execute quarterly projects aimed at elevating sales team efficiency and efficacy
Assist in building out Salesforce tools for the New Construction team

Our take

Whether flipping or renting houses, real estate investors often require quick financing to close a transaction. Kiavi (previously LendingHome) is a lending company that focuses exclusively on lending to real estate investors, with an automated platform that makes use of machine learning and predictive-analytics to help prevent investors overstretching.

The company has grown to become one of the leading lenders to real estate investors in the country. The company has provided more than $13 billion in funded loans.

An impressive debt funding round of $300 million in early 2025 comes off the back of a 46% year-over-year loan-marking increase in 2024. Despite a slow housing market, the company is well set to help revitalize the $25 trillion worth of aged US housing stock to help ensure housing for millions of Americans.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-18% employee growth in 12 months

Glassdoor (4.3)

Company

Funding (last 2 of 5 rounds)

Dec 2020

$75m

SERIES E

Oct 2017

$57m

SERIES C

Total funding: $241.2m

Company benefits

Lunch & snacks
Paid parental leave
Commuter benefits
Equity
Work from home opportunities
Health insurance
Flexible PTO

Company HQ

Financial District, San Francisco, CA

Leadership

Arvind Mohan

(CEO)

Began working for the company in 2016 as the Chief Operating Officer until being promoted to CEO in Feb 2023. Former Director of Securitized Products Trading at Barclays.

Salary benchmarks

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