Insights Manager, Instacart
$137-152k
+ New hire equity grant
Online grocery marketplace & grocery tech platform
Be an early applicant
Online grocery marketplace & grocery tech platform
1001+ employees
Be an early applicant
$137-152k
+ New hire equity grant
1001+ employees
Company mission
To create a world where everyone has access to the food they love and have more time to enjoy it together.
Role
Who you are
- 3+ years work experience in a quantitative business strategy role. This is a great opportunity for those with experience in Consulting, Banking, Analytics, or similar roles. Experience with retail and e-commerce a plus
- Proficient SQL, Excel, and data visualization tools experience required. Ability to write complex, efficient, and eloquent SQL queries to extract data
- Strong analytical skills; ability to logically reason through a complex problem step by step and identify pitfalls
- Ability to deal with ambiguity; a self-starter with the ability to quickly respond to problems independently, consider all stakeholder needs, and answer the “so what” questions
- Polished communication skills and ability to manage a number of senior stakeholder relationships, both internal and external
What the job involves
- This Insights Manager will sit within the Retail Insights team and partner closely with multiple cross-functional teams to drive both Retailer and Category growth
- This is a generalist role focused on leveraging internal and external 3rd-party data to influence internal business decision making, conduct market intelligence, and unlock growth across a set of Instacart’s most strategic partnerships and categories
- You will strive to understand the dynamics of the marketplace through descriptive analysis, tackle ambiguous problems, and provide internal teams with the tools to answer “how did the business perform?”, “why did it perform that way?”, and "how can we improve performance?"
- You will be a subject matter expert on macro business, operational, and customer trends
- This role is a hybrid of external client-facing and internal-facing responsibilities
- Instacart’s Customer Insights Team sits within the Commercial Excellence org, at the intersection of Instacart’s unparalleled industry data, our most important grocery and non-grocery retail partnerships, and vast CPG category data
- Leverage data and analytics to gain a deep understanding of our business, uncover short and long-term trends, and help drive critical business decision-making for a set of key retailers and CPG categories
- Partner with our Business Development Retail team to craft business cases to sell-in additional Instacart products and offerings and conduct quarterly business reviews
- Partner with our Category Leadership team to decompose CPG category performance, build executive reporting and core dashboard infrastructure, and unlock internal business cases
- Tell stories with data; ability to immerse yourself in Instacart’s vast database, pull together the relevant datasets using SQL, conduct analysis on the data to extract the key insights, and then assemble those insights into a compelling narrative and communicate it effectively to key internal stakeholders
- Conduct deep dive analysis that uncover the root cause of issues, or to unearth insights that can help our partners grow or improve their business
- Maintain strong stakeholder relationships both internally and externally
Our take
Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.
The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 900 retail banners across more than 75,000 locations.
Instacart's software offerings signify the company's focus on tech, designed to move it away from its dependence on the gig economy. To this end, the company has acquired FoodStorm, an order management system that powers end-to-end order-ahead and catering, integrating its technology into its enterprise suite. Despite an IPO in September 2023, market downturns have necessitated a 7% workforce cut in 2024, focused on middle management and creating a flatter organisational structure. With a new streamlined workforce, here's to hoping Instacart can maintain its momentum.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 14 rounds)
Nov 2021
$232m
LATE VC
Mar 2021
$265m
LATE VC
Total funding: $2.9bn
Company benefits
- Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
- Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
- Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
- Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
- Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
- Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
- Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
- Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
- Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.
Company values
- Go far together
- Roll up your sleeves
- Grow the pie
- Put it all on the table
- Serve generously
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Apoorva Mehta
(Co-Founder & Chairman)Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.
Brandon Leonardo
(Co-Founder)Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.
Salary benchmarks
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