Senior Manager of CX Channel Strategy, Alteryx
$160.5-184.4k
Analytics & data science automation
Be an early applicant
Analytics & data science automation
1001+ employees
Be an early applicant
$160.5-184.4k
1001+ employees
Company mission
To empower companies and organizations to fix complex societal and business problems.
Role
Who you are
- Strong experience in designing and managing channel programs, with a focus on driving results and operational excellence
- Leadership experience in managing and developing teams, with a focus on enabling team success
- Track record of driving measurable outcomes through partner enablement and subcontractor management
- A deep understanding of partner lifecycle operations, from onboarding and training to quality assurance and performance reviews
- Ability to build from scratch and lead through influence
- Strong collaboration and communication skills, with the ability to align stakeholders and external partners around shared goals
- 8+ years in enterprise software, SaaS, or data/AI technology markets
- 5+ years in a program management or CX operations role, preferably supporting delivery or enablement functions
- 3+ years of experience supporting partner/channel programs and/or partner enablement initiatives
- 3+ years in a leadership role, developing and managing high-performing teams across multiple geographies
- Proven track record of building and developing strategic partnerships to drive revenue
- Driven self-starter with the ability to provide strategic viewpoints and execute as needed
What the job involves
- The Senior Manager, CX Channel Strategy leads the design, evolution, and execution of the Customer Experience (CX) channel and partner strategy
- This role ensures that our delivery models, spanning services, support, and success, are scalable, customer-centric, and aligned with our strategic priorities
- By building strong cross-functional partnerships and enabling high-impact partner programs, this leader drives measurable business value and enhances the customer journey through indirect channels
- Lead and develop a high-performing team focused on channel strategy, partner operations, and program execution. Foster a culture of collaboration, accountability, and continuous learning
- Define and evolve the CX channel strategy to support scaling service delivery through partners
- Develop partner segmentation and engagement models based on partner capability and performance
- Implement channel programs (e.g., onboarding, enablement, performance incentives, co-delivery models)
- Design and govern our subcontracting approach to ensure scalable, high-quality CX delivery. Match external talent to demand across regions, verticals, and service types
- Collaborate with internal stakeholders across to align on partner governance, delivery models, and commercial structures
- Monitor partner performance and delivery outcomes and recommend optimizations to improve customer value and operational efficiency
- Own channel governance processes, including scorecards, reviews, and escalation paths
- Drive feedback loops and continuous improvement by collecting partner and internal insights to refine the channel approach
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making.
What Alteryx does differently from other data science tool developers is focus on the accessibility of its software, taking a low code / no code approach. This allows for greater collaboration between people with differing skill sets, speeding up processes for its users.
The business has made some strategic partnerships over time, most notably with Snowflake and Blue Prism. With AI becoming more, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company benefits
- Medical, Dental & Vision
- Health Savings Account
- Flexible Spending Account
- Fertility Benefits
- Paid Parental Leave
- Global Employee Support
- Short-Term & Long-Term Disability (plus Life & AD&D)
- Supplemental Employee Life (plus Spouse Life & Child Life)
- 401(K) with Matching
- Dependent Care & Commuter FSAs
- Pet Discount Program
- Tuition Assistance
- Business Travel Insurance
- Wellness Allowance
Company HQ
Quail Hill, Irvine, CA
Leadership
Dean Stoecker
(Executive Chairman)Started their career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, they co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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