Senior Operations Manager, 1X
Robot Operators
Office located in Palo Alto, CA
Humanoid robots for the home
Job no longer available
Humanoid robots for the home
501-1000 employees
Job no longer available
Office located in Palo Alto, CA
501-1000 employees
Company mission
To build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously.
Role
Who you are
- Proven experience leading large-scale, people-intensive operations, preferably in data collection, call centers, or similar high-volume environments
- Strong understanding of data collection, labeling, and validation processes, particularly for machine learning and robotics applications
- Familiarity with data collection methods, including VR and other innovative input technologies
- Excellent organizational and leadership skills, with experience managing distributed teams across multiple geographies
- Technical acumen, with an understanding of how data supports AI and machine learning workflows
- Strong communication and collaboration skills, with the ability to work effectively across technical and operational teams
- Experience in developing and tracking operational metrics, with a data-driven approach to decision-making
- Ability to scale operations in a dynamic, fast-paced environment while maintaining high standards of quality and efficiency
- The role requires an individual with proven experience in running people-intensive operations at scale, combined with an understanding of technology
What the job involves
- As we scale from research and development to full-scale manufacturing, we are looking for a seasoned Operations Manager to lead a large-scale operation for gathering, labeling, and validating the data that fuels our cutting-edge robotics technology
- This role oversees the planning and execution of large-scale data collection operations, ensuring the data is of the highest quality and diversity
- This includes managing data collected through Virtual Reality (VR) and other input methods, as well as overseeing the processes for data labeling and validation
- Additionally, this role will ensure that operators are prepared to provide exceptional service to customers once Neo robots are deployed in homes
- Design and lead large-scale data collection operations, ensuring data diversity, quality, and relevance for training and validating robotics systems
- Manage data collection using VR and other input methods, driving operational efficiency and innovation in data capture techniques
- Oversee data labeling and validation workflows, ensuring accuracy and consistency across all datasets
- Build and manage a large, distributed team of operators, providing training, resources, and support to maintain high performance
- Develop and enforce standards for data quality, ensuring collected data meets stringent criteria for machine learning and robotics applications
- Plan and scale operations to meet the growing data requirements of the organization, balancing resources, timelines, and output quality
- Collaborate with engineering and AI teams to align data collection and labeling operations with technical needs and research objectives
- Establish robust feedback loops to continuously improve data collection processes based on insights from engineering and validation teams
- Develop metrics to measure the success of data collection, labeling, and validation efforts, using these insights to optimize processes
- Prepare and transition the operator workforce to support end-customer services as Neo robots are deployed, ensuring seamless service delivery
- Leverage technology to automate and enhance workflows, reducing manual effort and increasing the scalability of data collection and labeling operations
Application process
- Introductions - interviews to learn more about you and talk about 1X and the role
- Interview with a member of the Talent Acquisition team
- Hiring manager / senior team member / technical interview
- Team interviews - technical interviews and deep-dives with team members. May include a take home challenge, presentation or problem-solving exercise
- Technical deep-dive conversation with a team member
- Onsite interviews with team members
- Final stages - you move to the final round
- Expectation management with the hiring manager
- We will conduct reference checks
- Job offer conversation
- Depending on the role and your background, additional interviews may be added
- You are also welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process
Our take
The field of robotics has advanced massively in the last few years, to the point where androids no longer belong to the realm of science fiction. 1X, formerly known as Halodi Robotics, is developing androids capable of human-like movement and behaviour, to employ in workplaces and homes across the globe.
1X's androids are strong enough to move shipments but gentle enough to handle fragile items, making them ideal for work in retail storerooms or distribution centers. In addition, they are able to open doors and take elevators, meaning it is simple to fit them into workplaces without making large adjustments.
Its home models have perhaps had the most attention, as the media and public are intrigued by the idea of an "intelligent android assistant" for the home. Although the adoption of working androids is still in its early stages, 1X has certainly made a splash in the space and may well be one to watch as it helps to shape the future of robotics.
Steph
Company Specialist at Welcome to the Jungle
Insights
104% employee growth in 12 months
Company
Company benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Bernt Børnich
(CEO & Founder)Has worked as a Senior Development Engineer for Data Respons, Senior Consultant for Inmeta Crayon, and System Developer for Bring Dialogue.
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