Senior Product Manager, Upside
Restaurant Vertical
$175-200k
Offers equity
More information about location
3+ days a week in office
Mobile reward application for retail spending
Be an early applicant
Mobile reward application for retail spending
201-500 employees
Be an early applicant
$175-200k
Offers equity
More information about location
3+ days a week in office
201-500 employees
Company mission
To advance the economic power of people living and working in the real world.
Role
Who you are
- 6+ years of product management experience, including B2B or merchant-facing products in retail, restaurant technology, payments, or ecommerce
- Demonstrated 0-to-1 ownership: has built a product line or business area from early stage rather than optimizing a mature one
- Strong command of unit economics and measurement — incrementality, attribution, margin math — and the ability to defend a methodology to a skeptical partner
- Hands-on experience working with data science or ML teams on models that drive pricing, offer, or targeting decisions
- Able to synthesize granular technical and quantitative detail into clear narratives for very different audiences, from an ML engineer to an independent restaurant owner
- Exceptional influencing skills; builds deep trust with sales and account teams whose buy-in the vertical depends on
- Strong user empathy for small and mid-sized business operators, and the judgment to know which of their requests to build and which to decline
- Thrives in ambiguity with a metrics-and-experimentation-driven approach to decisions
What the job involves
- Upside has established itself in fuel and scaled into grocery
- Restaurant is the vertical with the most headroom and the least built — and this role owns it
- As the Product Manager for the restaurant vertical, you'll operate like an entrepreneur inside a company that already has distribution, data, and a proven measurement engine: you decide which restaurant segments to win, what the wedge product is, and how the economics have to work for a restaurant operator to see real, provable profit
- That means adapting Upside's core incrementality system to restaurant behavior, shaping the offer optimization models that price every promotion, and building the merchant-facing product that turns measured profit into a partner who renews and expands
- Few PM roles come with this much ownership over a real business
- Own the strategy and roadmap for Upside's restaurant vertical on the merchant side — segment prioritization, feature requirements, and the path to scale
- Adapt Upside's core incrementality and measurement system to restaurant economics, where visit cadence, ticket size, margin structure, and promotion sensitivity all behave differently than fuel or grocery
- Partner with data science on restaurant offer optimization — pressure-testing model assumptions, surfacing limitations, and translating model behavior into terms a restaurant operator understands and trusts
- Drive transaction and profit growth for restaurant partners, and own the metrics that prove it
- Build the merchant-facing product experience that demonstrates value: measurement, reporting, onboarding, and the tools account teams use to make the case
- Partner with sales and account management to drive adoption and retention within restaurants, and act as the voice of the restaurant vertical in company-level forums
- Make build-vs-buy-vs-integrate calls on the POS, payments, and data integrations the vertical depends on
- Set and drive OKRs for the vertical, and lead cross-functionally — engineering, data science, design, sales, accounts, and marketing — without direct authority
Our take
Loyalty systems, vouchers, and other special offers have a proven track record at winning over new customers for businesses. However, customers can be reluctant to sign up due to the sheer number of these schemes. Upside exists to unify these loyalty schemes with a single flexible reward app.
While retail reward platforms are nothing new, Upside functions more like a marketplace, linking participating businesses to potential customers. It also rewards customers with cash back on eligible purchases, a more flexible reward than is traditional in loyalty schemes.
With over 50,000 businesses enrolled and 30 million app users, Upside has grown into a major player in this sector. The company is well-funded and ever-expanding its offering, with a product that is increasingly appreciated by consumers in an expensive world, as well as the businesses who depend on their custom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$65m
SERIES D
Total funding: $65m
Company benefits
- Health and Wellness - We’re happy to provide our team members with generous health, vision, and dental insurance options
- Lunch - We cover the cost of lunch everyday for team members onsite to enhance our team building and encourage collaboration. Plus local restaurants appreciate it!
- Stock Options - Our team’s success is our company’s success, and we should all have a stake in that. We’re glad to offer our team members valuable stock options
- Unlimited PTO - Yes, you read that right. When you need time off, we’ve got you covered
Company HQ
Dupont Circle, Washington, DC
Leadership
Alex Kinnier
(CEO & Co-Founder)Experience as Group Product Manager for Google from 2005 to 2008. Senior Vice President of Products and Engineering for Opower from 2012 to 2015.
Wayne Lin
(CPO & Co-Founder)Experience as Product Manager for Google from 2005 to 2010. Vice President of Product Management & Analytics for Opower from 2010 to 2015.
Rick McPhee
(Co-Founder)Experience as Vice President of Engineering for HP's Fortify Software from 2008 to 2012. Senior Vice President of Engineering for Opower from 2012 to 2015.
Joanna Kochaniak
(Engineer & Co-Founder)Experience as Programmer Analyst for the Institute for Physical Sciences from 2007 to 2010. Lead Software Engineer for Opower from 2010 to 2015.
Jan Rubio
(Designer & Co-Founder)Experience as Research Assistant for George Washington University from 2009 to 2011. Senior Software Engineer for Opower from 2011 to 2016.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 15 more jobs at Upside