Staff Product Designer, Rootly
+ Equity
Incident management platform
Posted today
Incident management platform
21-100 employees
Posted today
+ Equity
21-100 employees
Company mission
To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.
Role
Who you are
- 8+years of experience designing B2B or enterprise software, with a portfolio that showcases both craft and problem-solving at scale
- A strong track record of shipping high-quality products in fast-paced, high-ownership environments
- Mastery of interaction and visual design, with an eye for detail and a drive to remove friction from every flow
- Deep understanding of user behavior, mental models, and product dynamics—you design for clarity, not just aesthetics
- Experience owning or contributing significantly to a design system, including components, patterns, and documentation
- A strategic mindset that balances user needs, business goals, and technical trade-offs
- Clear, thoughtful communication—you can influence cross-functional teams and advocate for the user with confidence
- Builder’s mentality—you seek out ambiguity, take initiative, and deliver with speed and polish
What the job involves
- This is a rare opportunity to shape the design culture at Rootly and set the standard for world-class UX in a high-impact domain.
- As a Staff Product Designer, you’ll be a hands-on leader driving the design of intuitive, elegant, and powerful user experiences that solve real problems for engineering and operations teams
- You’ll operate with broad scope and high autonomy—owning critical workflows end-to-end, leading cross-functional initiatives, and ensuring every product interaction is thoughtful, cohesive, and impactful.
- You’ll be a design thought partner to product and engineering, bringing deep product intuition and systems thinking to every phase of the product lifecycle
- Own the end-to-end user experience across Rootly’s product suite, from first-touch onboarding to advanced workflows, ensuring clarity, cohesion, and delight
- Drive design quality through hands-on execution, setting the bar for UX and UI across complex and high-leverage surfaces
- Champion simplicity—translating technical and operational complexity into elegant, intuitive interfaces that users love
- Partner deeply with product, engineering, and leadership to define product strategy, shape roadmaps, and influence what gets built
- Lead with systems thinking—design and evolve our design system to ensure scalability, consistency, and speed of execution
- Use data, research, and customer insights to inform decisions and validate direction—balancing vision with practicality
- Bias toward action—identify UX issues proactively, and move quickly to improve them without waiting for perfect conditions
Our take
Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.
Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.
Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2023
$12m
SERIES A
Jul 2021
$3.2m
SEED
Total funding: $15.2m
Company benefits
- Comprehensive medical, dental, and vision
- 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
- M2 MacBook Pro of choice
- $1,000 for health and wellness
- $1,000 for home office
- $1,000 for visiting a teammate located in a different geography
- WeWork membership
- Weekly happy hour on Friday
- Learning and advancement budget at your discretion
- Annual retreat - at least once a year we gather together in person 🏝️
- Ground floor opportunity to be an early member of a fast growing venture-backed startup
Company HQ
Civic Center, San Francisco, CA
Leadership
JJ Tang
(CEO)Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.
Quentin Rousseau
(CTO & CISO)Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.
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