Junior Product Manager, EverCommerce
Security & Alarm
$85-95k
+ Annual bonus plan in most US locations + Employee Stock Purchase Program
Integrated SaaS solutions
Be an early applicant
Integrated SaaS solutions
1001+ employees
Be an early applicant
$85-95k
+ Annual bonus plan in most US locations + Employee Stock Purchase Program
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- 3–5 years of experience in business analysis, product support, customer success, or product operations in a SaaS, B2B, or ERP software environment
- Excellent verbal and written communication skills – you take pride in writing clear documentation that others can act on
- Proactive and resourceful – you take initiative to schedule meetings, follow up, and get unblocked
- Strong organizational skills and attention to detail – you can manage multiple work items at once and keep your notes in order
- Familiarity with Agile software development processes, user stories, and backlog refinement
- A strong interest in growing your career in product management
- Experience using tools like Jira, Azure DevOps, Confluence, Salesforce, or similar
- Experience working with cross-functional teams and facilitating meetings is a plus
- Knowledge of the security and alarm industry, business operations, or accounting software (AR, AP, inventory, service dispatch, etc.) is a plus
What the job involves
- The Security & Alarm division of EverCommerce , is looking for a Junior Product Manager to join our Alarm Monitoring product team
- This role reports directly to the Lead Product Manager and is focused on driving clarity and momentum across a large and complex portfolio of software products that help security and alarm dealers run their businesses
- This is an opportunity for someone looking to grow their career in product management by owning the details that make product execution successful – working cross-functionally to ensure developers build the right things the right way
- Partner with the Lead Product Manager to ensure the backlog is refined, well-documented, and ready for development
- Write clear, testable user stories and acceptance criteria for product enhancements, bugs, and technical requests
- Facilitate meetings with internal SMEs (support, training, customer success) to gather context, replicate issues, and document edge cases
- Support backlog refinement sessions and sprint planning by ensuring stories meet the Definition of Ready
- Help prepare discovery materials and documentation for new features or customer needs
- Organize supporting materials like workflows, screenshots, support cases, and stakeholder notes
- Serve as a liaison between customer-facing teams and developers, helping ensure issues are well understood before development begins
- Follow up with stakeholders to resolve outstanding questions or missing information for development work
- Contribute to internal product documentation and knowledge base articles
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specialises in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce went public before acquiring DrChrono, and through this, both companies can share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a behemoth in its industry, having acquired nearly 30 companies, with multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.3m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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