Senior Director of HR Business Partners, Klaviyo
Go-To-Market
$232-348k
1+ day a week in office
Intelligent marketing automation powered by customer data
Open for applications
Intelligent marketing automation powered by customer data
1001+ employees
Open for applications
$232-348k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- They will be expert at driving large-scale change management in a fast-paced, high-growth environment
- BA/BS degree in Human Resources or related field
- 12+ years of HRBP experience, ideally with direct experience supporting a Go-To-Market Organization (Sales, Marketing, Success, Operations, Partnerships, etc)
- 5+ years experience directly leading and developing teams
- Subject matter expert with substantive knowledge of HR and People Operations, and demonstrated experience applying strong judgment and decision making
- Proven track record of influencing and advising leaders on organizational and talent matters
- Experience partnering with and coaching senior leaders including C-Suite
- Strong analytic skills with the ability to draw insights and influence data-driven decisions
- Excellent leadership, communication, listening, and presentation skills
- Highly organized, detail-oriented, and a self-starter
- Demonstrated ability to take initiative and manage multiple, complex, competing priorities
- Proven ability to drive change management in a rapidly scaling environment
- Expertise navigating within ambiguous situations, with high levels of autonomy
- Experience identifying, designing, and deploying HR interventions within the business
- Demonstrated experience and a passion for strong collaboration with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams
What the job involves
- Klaviyo is looking for a Senior Director, HRBP to join our rapidly growing People Operations team here at Klaviyo
- Reporting to the VP, HRBPs, this person will lead the HRBPs that partner with our Go to Market (GTM) teams, inclusive of sales, marketing, partnerships, customer support and customer success
- They will enable leaders to develop and cultivate healthy, high performing teams, aligning people strategy and programs to deliver on our ambitious goals
- This role will support VP+ Executives and directly support our President, Chief Marketing Officer, SVP of Global Partnerships, and SVP of GTM Operations, offering strategic partnership, consultation and hands-on execution to deliver our most impactful talent initiatives
- This role will be embedded with the business, working closely with the leadership teams on all organizational and people related matters, including aligning the HR strategy to business objectives, enhancing team performance, supporting employee career experiences and driving transformational people initiatives to accelerate growth
- Enable and coach leaders on strategic initiatives to drive progress and impact on organizational goals through the proactive engagement, development and retention of talent
- Lead, develop and scale a high performing team of HRBP’s for the GTM organization, creating a consistent operating and partnership model across client groups
- Guide and enrich manager and leadership capability, leading the organization through talent practices including performance coaching, succession planning and proactive engagement initiatives
- Support organizational design and talent strategy through strategic partnership, subject matter expertise and high-quality execution of programs and talent practices
- Leverage deep data and business acumen to inform insights, recommendations and action planning to programmatically assess and address organizational health with your business leaders
- Identify organizational needs, and deploy impactful people strategies that better enable the Sales teams perform effectively, and scale efficiently
- Partner with COE’s to inform, design and deliver expertly on People programs, with collective ownership and shared goals
- Collaborate with the Diversity, Equity & Inclusion team to champion and drive strategic initiatives that foster diverse and inclusive teams, serving as a key advocate, coach, and facilitator
- Offer expert strategic counsel and guidance on navigating complex employee relations situations, ensuring alignment with organizational objectives and enhancing overall employee experience
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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