Product Manager, Justworks
PayTax
$127-160k
Business operations platform
Open for applications
Business operations platform
1001+ employees
Open for applications
$127-160k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Minimum of 3 years of product management experience in a modern technology business
- A comprehensive understanding of the craft of Product Management and demonstrated success mastering the PDLC
- Experience leading complex, cross-team initiatives from ideation to execution
- Experience leading technical products and/or have a background in computer science (or similar)
- Track record of shipping continuous product improvements to an existing product portfolio at-scale
- Proven ability to manage high-stakes delivery cycles and execute effectively under tight timelines
- Experience owning internal tooling or backend-heavy product areas, especially those powering mission-critical operations with limited margin for error
- Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs
- Deep user empathy and a high bar for user experience
- Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction
- Experience at high-growth companies is preferred, in a founder or GM capacity is a plus
- Experience building products in a highly regulated domain (e.g. payroll, tax, fintech or healthcare) is a plus
What the job involves
- By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide
- We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business
- As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments)
- That will require you to have a keen intuition for customer needs, risk management, and commercialization
- Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience
- You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights
- The Payroll and Tax team mission is three-fold: 1) to efficiently and accurately run payroll, deposit and file taxes, and manage relevant compliance and credits for customers; 2) to serve more small businesses and delight existing customers by giving customers a streamlined pay/tax setup process and more options for how and when they pay their teams; and 3) to empower our internal Pay/Tax operational teams to have outsized impact by building tooling and reporting to enable them to efficiently scale
- As a Product Manager at Justworks, you’ll play a high-impact role by driving the roadmap of one or more pods focused on Payroll and Tax
- You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery
- Across your initiatives, you’ll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards
- As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives
- Though not yet actively teaching product management, you’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders
- Conduct interviews with customers and end users to understand their pain around tax filing, reporting, and communications, especially in areas where regulatory language creates confusion
- Conduct high-quality research to inform case development and product decisions
- Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes
- Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes
- Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines
- Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope
- Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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