Principal Enterprise Data Architect, Smarsh
$197-252k
+ Equity + Bonus Program
Cloud-based archiving and compliance solutions
Be an early applicant
Cloud-based archiving and compliance solutions
1001+ employees
Be an early applicant
$197-252k
+ Equity + Bonus Program
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- 10-15+ years’ experience in data architecture / enterprise data management roles (in mid-to large organizations)
- Proven experience working in a SaaS software company (ideally ~$200M-$1B revenue) or similar high-growth technology company
- Deep experience architecting enterprise data models and entity-relationship designs across multiple systems and domains (customer, product, usage/telemetry, finance, operations)
- Hands-on and strategic experience with data lake / data warehouse platforms—experience with Snowflake is strongly required
- Experience ingesting and integrating data from CRM systems (Salesforce), ERP systems (NetSuite), Atlassian tools (Jira/Confluence), and product telemetry / usage data systems
- Strong experience in master data management (MDM) and governance, metadata management, data quality frameworks, data cataloging and data lineage
- Expertise in analytics and visualization leadership: delivering enterprise reporting, dashboards, KPI frameworks, business partner engagement
- Experience evaluating and deploying AI/SQL tools, augmented analytics and working with data science/AI teams to operationalize insights (experience with Cortex or comparable tools is a plus)
- Excellent leadership, communication and stakeholder management skills: able to translate business needs into data architecture and analytics solutions and lead a team
- A Bachelor’s Degree in Computer Science, Information Systems, Data Science, or related field (Master’s preferred) and relevant certifications (e.g., CDMP, TOGAF, or Snowflake certifications) are helpful
- Strong understanding of security, compliance and data governance in enterprise contexts
What the job involves
- We are seeking a highly experienced enterprise data architect to own and drive our company’s data architecture, data model, master data governance and analytics platform
- You will be responsible for defining the enterprise data model and entity relationships across our business systems (including COTS ERPs such as Salesforce, NetSuite and our proprietary telemetry/usage systems and internal software) and for governing master data and enterprise metadata
- You will lead the architecture and implementation of our data lake / data-warehouse environment (e.g., Snowflake) and be an expert in leveraging tools (including AI offerings such as Cortex or other advanced AI platforms)
- You will also own enterprise operational and financial reporting and analytics, leading a team to deliver high-quality insights and visualizations to drive business decisions
- This is a strategic role in a fast-growing SaaS company (~$500M revenue) and you will be a key leader for data-driven growth
- Define, maintain and evolve the Enterprise Data Model and entity-relationship architecture across all business systems: CRM/ERP (Salesforce), ERP (NetSuite), Atlassian tools (Jira/Confluence), proprietary product telemetry/usage data, as well as other internal systems
- Own master data governance: establish policies, standards, ownership/responsibility, definitions, data quality metrics, and lifecycle management for master entities (e.g., Customer, Account, Product, Usage, Finance, Vendor, Employee) and establishing “golden data”
- Lead and manage the data lake / data warehouse architecture, with primary platform Snowflake and supporting data-ingestion / ETL/ELT pipelines, streaming usage data, telemetry, business system feeds, and operational/financial data
- Stay on the cutting-edge of AI, SQL, analytics: evaluate and adopt AI-SQL tools (e.g., Cortex or similar), support augmented analytics, facilitate self-service data/analytics for business users, and embed AI/workbench capabilities into the data platform
- Own and lead a team responsible for enterprise operational and financial reporting & analytics: define KPIs, build dashboards, develop visualization strategy (e.g., Power BI, Tableau, Looker), ensure data accuracy, timeliness and scalability
- Partner cross-functionally with business systems owners (Salesforce, NetSuite, product telemetry, Atlassian), IT, data engineering, finance, sales, operations and product leadership to ensure alignment of data strategy with business strategy
- Enforce data governance, metadata management, data lineage, usage tracking, data cataloging, and ensure compliance with applicable standards/regulations (e.g., GDPR, CCPA, SOX where applicable)
- Define and monitor data quality, data security, access controls, and ensure platform scalability, performance and reliability
- Provide thought leadership on data architecture best practices, mentor senior data & analytics engineers, promote a data-driven culture across the company
- Develop roadmaps for data architecture, analytics platform evolution, cost control and performance optimization
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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