Product Designer, Urban Massage Ltd.

Salary not provided

Up to £2000 per month dependent on skills and experience

Figma

Mid level

London

Remote from UK

Wellness app for busy people

Job no longer available

Wellness app for busy people

21-100 employees

B2CLifestylePersonal healthMental healthMobileWellbeing

Job no longer available

Salary not provided

Up to £2000 per month dependent on skills and experience

Figma

Mid level

London

Remote from UK

21-100 employees

B2CLifestylePersonal healthMental healthMobileWellbeing

Company mission

To make city life better, one treatment at a time.

Job

Company

Role

Who you are

You have at least 3 years of Product Design experience
You’re proficient in Figma
You’re a problem solver and can translate complex requirements into simple, intuitive experiences
You’re a great communicator, collaborator and have good stakeholder management skills
You’re comfortable working at a fast pace and can turn around high-quality designs quickly
You’re obsessed with details of the user experience
You’re results oriented, and you take an interest in how your designs impact our business
Experience working with other digital consumer products and/or marketplace businesses is a plus
Experience working in an app-first environment is a plus

What the job involves

As a Product Designer at Urban, you’ll be embedded within the Product & Engineering team, working closely with the team to roll-out new features to our users and refine existing features
You’ll have full ownership of the design delivery processes and so your role will be critical in shaping the future of Urban’s product strategy
Working closely with the Product team to define, design and iterate on product features across our mobile and web platforms
Owning design problems end-to-end, from ideation through to delivery
Obsessing over the finer details of designs, ensuring all possible variations and outcomes are considered
Acting as a steward of design documentation, standards and processes
Shaping product strategy and vision together with the Product Manager, Chief Product Officer and Engineering Lead
Collaborating with the Creative and Marketing teams to ensure consistency in our brand positioning across all customer touchpoints
Responding to analysis from our Product Manager to improve your designs, based on qualitative and quantitative feedback from our users
You’ll work on our full suite of products, which includes:
The Urban customer platform, on our apps and website
The Urban Hero platform, the app for our practitioners
Internal tools
Design systems

Salary benchmarks

Our take

Traditionally, there've been many problems on both sides of the wellness marketplace. Practitioners weren't taking much revenue from treatments, whilst the customers need for on-demand service was not being met. When you solve burning pains on both sides of the marketplace, it's easier to scale, and Urban has done this.

Technology is making it more convenient for people to spend more on their well-being. Cutting out the middle layer of salons/spas allows more of the revenues to be transferred to practitioners.

Urban has also built a brand that customers can trust and provided a top experience (like you'd expect from Airbnb) when booking a massage or treatment.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

-5% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (4.7)

Company

Funding (last 2 of 3 rounds)

Sep 2020

$7.4m

SEED

Aug 2018

$4.7m

SEED

Total funding: $13.9m

Company HQ

London, UK

Leadership

Jack Tang

(CEO)

They founded TheStudentJob, a company to aggregate temporary work, and are an existing Angel Investor.

Giles Williams

(CTO)

They worked with their fellow co-founder (CEO) at TheStudentJob (a good signal of the strength of their partnership).

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