Senior Staff Software Engineer, ServiceNow
Backend
$168.9-295.6k
Plus variable/incentive compensation. Offers ESPP
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$168.9-295.6k
Plus variable/incentive compensation. Offers ESPP
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- You should be someone who enjoys solving hard engineering problems, is passionate about platform engineering, and is committed to building high-quality, resilient software while driving operational excellence
- The ideal candidate has a proven track record of delivering innovative platform capabilities or products
- You thrive in dynamic, fast-paced environments where priorities evolve quickly
- You bring strong design and implementation experience, deep knowledge of distributed systems and service architectures, and an understanding of web services and protocols
- Experience with asynchronous workflows, high-scale runtime frameworks, or developer productivity tooling is a strong plus
- Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization
- Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture
- Capability to manage multiple projects with material technical risk across teams and processes; may serve as a functional lead or technical owner
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Experience In using AI Productivity tools such as Windsurf, Cursor, etc is a plus or nice to have
- 10+ years of experience with Java or a similar OO language
What the job involves
- The ServiceNow Core Platform underpins the entire ecosystem, and the systems we build are complex, large-scale, and mission critical
- This role offers the opportunity to work across the full stack—from developer-facing APIs and frameworks to distributed runtime services to system-level components that ensure reliability, scalability, and performance
- By being part of this team, engineers can implement software engineering best practices and contribute to designing innovative solutions that streamline digital workflows
- The collaborative environment within the team fosters creativity and continuous learning, making it an ideal place for engineers to grow their skills and careers
- We are looking for an experienced software development engineer to help take the ServiceNow Platform to the next level. As a Software Development Engineer on the Core Platform team, you will own critical areas of the platform and play a key role in shaping our strategy by driving the next wave of platform features and system architecture
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Partner with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality products to our users
- Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Contribute to the design and implementation of new products and features while also enhancing the existing product suite
- Be a mentor for colleagues and help promote knowledge-sharing
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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