Executive Business Partner, Bluecore
$70-100k
Plus equity
AI powered customer insight technology
Job no longer available
AI powered customer insight technology
201-500 employees
Job no longer available
$70-100k
Plus equity
201-500 employees
Company mission
To transform casual shoppers into lifelong loyal customers.
Role
Who you are
- The ideal candidate will have experience supporting Sales and Customer Success organizations, and a track record of managing high volume schedules while simultaneously prioritizing other tasks in a supportive role to busy senior level leaders
- Passion for managing multiple priorities, solving challenging problems, and working within an ambiguous and sometimes unstructured environment
- Superior organizational and detail-oriented abilities; resourcefulness with the means to work autonomously
- Operate with a high degree of responsiveness and dedication to customer success - the customer being both internal and external
- Extraordinary time management and ownership, with a demonstrated ability to prioritize tasks based on importance and urgency
- Demonstrates creative and innovative thinking, proactively identifies opportunities for improvement, as well as solutions
- Ability to exercise independent judgment and discretion in dealing with confidential matters, build and maintain trust in sensitive situations, and effectively escalate relevant information
- Experience navigating a fast-paced environment with adaptability and flexibility, requiring an openness to and acknowledgment of change
- Exceptional commitment to a growth mindset and motivated by continuous self-improvement and learning
- Proven ability to synthesize information and make decisions in complex situations with imperfect information
- Excellent interpersonal skills and a demonstrated ability to build effective professional relationships and work collaboratively in a team environment to accomplish goals
- Proficiency in software such as Google Suite (Gmail, Calendar, Drive) is required; Zoom and Slack are preferred
- 3-4 years of administrative, executive assistant or relevant experience (experience supporting C-Suite executives is a key asset) in a professional, high-demand and dynamic environment
What the job involves
- The role of the Executive Business Partner is to provide a full suite of administrative support for their executives and relevant organizations with varying levels of needs
- You’ll provide high level administrative and strategic support in a fast-growing, fast-paced environment that is ever-changing
- We are looking for a high-performing EBP to support two C-Suite executives
- Manage multiple calendars to accommodate shifting priorities, create and maintain daily schedules, prioritize incoming requests, and ensure efficient use of time
- Act as the point of contact for the assigned executives, manage internal and external professional interactions and communications, and ensure all parties are treated with courtesy and professionalism
- Prioritize prospect and customer interactions with the appropriate urgency
- Focus on building a strategic partnership with executives to progress the achievement of their goals
- Facilitate and optimize functional operations as desired by executive; team meetings, agendas, meeting formats, and purpose
- Proactively drive execution of the operating rhythm and strategy of executives; ensure meeting processes and deliverables are met, assist in the preparation of content as requested, and track actions items and accountability of others through to completion
- Prioritize work-flows to accommodate the needs of the executives and their teams as strategies and/or approaches shift
- Demonstrate highly developed business acumen in order to independently anticipate the next step in a process; look ahead for your team, and be resourceful
- Attend key meetings and presentations as directed by executives; take notes as requested and track follow ups as needed
- Handle confidential materials and information with the utmost discretion, integrity, and diplomacy
- Organize travel bookings, itineraries and meal reservations - and manage adjustments - as needed
- Support executive attendance for field and customer events; collaborating with the Marketing team and account teams to ensure executive attendance is impactful
- Plan and assist with internal company and team events from inception to completion as needed; strategic and social
- Work closely with the Executive Operations team to ensure executive alignment and success
- Assist in special projects within the Executive Operations team, flexing into different responsibilities with ease, with the understanding that no job is too big or too small
- Work collaboratively with all teams, leveraging appropriate resources to support and fulfill deliverables
Our take
Bluecore uses data gained from direct marketing like email, social media, site activity and combines that with machine learning to make better predictions about who might want to buy what. In turn this helps turn casual consumers into lifetime customers for its clients, predominantly large retailers such as Sephora, CVS, Teleflora and Tommy Hilfiger.
Competitors include Wunderkind, dotdigital Engagement Cloud, Salesforce Email Studio and ActiveCampaign.
The business proposition of Bluecore is widely valued by both the investment and retail community thanks to its focus on predictable customer bases within an increasingly unpredictable market. After its unicorn-making Series E funding in 2021, Bluecore continues to reinvent how brands and retailers can engage with shoppers, helping drive the shift toward digital-first commerce. Over 2022, Bluecore has been expanding its leadership team and making forays into mobile technology.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$125m
SERIES E
May 2020
$50m
SERIES D
Total funding: $244.3m
Company benefits
- Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
- Generous Parental Leave & flexible vacation policy
Company values
- As simple as possible, as powerful as necessary - We stay focused on driving progress for Bluecore and our customers today, with an approach to tailor and design for tomorrow, without carrying the heavy burden of unnecessary complexity.
- We win when our customers win - Bluecore wouldn’t exist if it weren’t for the quantifiable success we drive for our customers through our people as well as the processes and technologies we offer.
- Seek lessons in success and failure - The lessons learned from failures can be almost as valuable as those learned from successes. They remind you of the unlikeliness of success and when to recognize it.
- #onebluecore - Whenever you see something great happen, it's rarely the result of the work of an individual, but the culmination of the work of a team's effort, both seen and unseen.
- The best solutions matter - Think in solutions, not just problems. The best ideas come from anywhere, sometimes even where you least expect them. Everyone has great ideas if you create opportunities to share them.
- Act with intention - As a team, we understand our goals, hold ourselves accountable and take ownership of the actions required to achieve incredible outcomes.
- Imagine the possibilities - When we build something, we limit ourselves if we only think about the current state of the problem we are solving for. We stretch our boundaries and embrace the possibilities that come with it.
Articles
Leadership
Fayez Mohamood
(CEO)Having studied for an MA, at Georgia Institute of Technology, they worked as a Microprocessor Design Engineer at AMD, before working in Software Development at The MathWorks for 3 years. They left their position as Head of Product at BigDoor Media in January 2013 to co-found Bluecore the following month.
Max Bennett
(Advisor)They worked as a Derivatives Trader at Goldman Sachs for just under a year before working briefly as an Associate at Techstars. In 2013, they co-founded Bluecore, serving initially as CPO and since February 2021 as an Advisor.
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