People Advisor, Zego

• Previous experience of autonomously managing ER cases, ideally within a similar fast paced start-up environment
• Ability to build trusting relationships and influence managers from across the business
• Excellent communication skills and ability to handle sensitive matters with tact and diplomacy
• Knowledge of UK employment legislation
• Knowledge of employment legislation in other European locations (desirable)
• Proven ability to effectively organise, prioritise, and handle multiple assignments simultaneously, in a fast-paced environment
• Excellent attention to detail
• Excellent analytical and problem-solving skills
• Ability to analyse data, understand trends, and develop recommendations that deliver impact
• Very results-orientated and solutions-focused
• You are personable and a clear communicator; able to deal with confidential information responsibly
• You are able to work in a flexible environment around tight deadlines and adapt to last-minute changes

Desirable

• We are looking for a proactive People Advisor to join our People team. This role is twofold: whilst you will work with the rest of the People Operations team to provide administrative support for other people functions (i.e. People Partnering, Talent, Reward) throughout the employee life cycle, you will also be autonomously accountable for supporting managers through Employee Relations (ER) cases
• Provide advice, guidance, and coaching on people practices, policies, and processes
• Supports the management and development of all People operations processes across the full employee lifecycle from onboarding to offboarding (i.e. contracts, data management, job changes, etc)
• Responsible for answering employee queries into the People team mailbox on all people-related matters
• Proactively and confidently manage ER cases. You’ll escalate complex, risky or sensitive cases to People Partners and closely collaborate with them on all cases
• Ensure the proper documentation are provided and the appropriate process is followed for all ER cases
• Support people partners in developing line manager capability through training and other guidance
• Tracking ER metrics and collaborating with the wider people team to make these meaningful for managers (i.e. sick leave report)
• Always looking to improve our capability, identifying learning opportunities and ways to bring in better practice
• May lead or support on people projects and initiatives
• Identify and propose opportunities for continuous improvement