Service Engineer, Xelix
£55-65k
2 days a week in office
AI-powered control centre for accounts payable teams
Job no longer available
AI-powered control centre for accounts payable teams
21-100 employees
Job no longer available
£55-65k
2 days a week in office
21-100 employees
Company mission
To build best-in-class solutions for Accounts Payable - using the latest technology to drive real outcomes for our customers.
Role
Who you are
- Minimum 2 years back-end development experience (e.g. Python, Django, SQL/PostgreSQL)
- Experience working with APIs, data formats (CSV, JSON, XML), and integrations
- Nice to have: SSO/SAML, AWS, Terraform
- Familiarity with SaaS delivery models and cloud environments
- Strong understanding of data pipelines, ETL workflows, and file transfer protocols (SFTP, FTP, Private/Public Key Authentication etc.)
- Some customer-facing or consulting experience, or a strong interest in developing this skill set
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Experience working in fast-paced environments with multiple concurrent projects
What the job involves
- We’re looking for a Services Engineer to join our Consulting team at Xelix
- This is a unique hybrid role that combines full-scale back-end engineering expertise with direct customer engagement
- The Services Engineer will play a key part in the successful delivery of customer projects and Proof of Value (POVs), acting as a technical expert who bridges the gap between engineering and consulting
- You’ll be critical to enabling the success of both our internal teams and our customers—supporting pre-sales initiatives, building custom deliverables such as reports, exports, and data migrations, and serving as a technical resource throughout the customer lifecycle
- This is a fantastic opportunity for a developer or back-end engineer who’s eager to move into a more customer-facing role while retaining a strong hands-on technical component
- Partnering with consultants and sales engineers to support pre-sales activities, including POVs
- Coding and delivering custom reports, data exports, transformations, and migrations for enterprise customers
- Advising on and implementing integration workflows between Xelix and customer systems
- Collaborating with Engineering to triage and resolve technical challenges during implementation
- Acting as the technical expert in customer onboarding and project delivery
- Developing scripts, tools, and automations to streamline service delivery
- Helping shape internal delivery processes and best practices with your technical input
Application process
- Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity
- Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team
- Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach
- Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office
Salary benchmarks
Our take
Xelix helps enterprise finance teams detect high-risk transactions and prevent financial losses driven by error or fraud. The solution also provides a deep analytics capability in the areas of cash management & supply chain performance.
Currently, up to 1% of company spend is lost due to Accounts Payable errors. This can be caused by simple manual errors (e.g. keying mistakes), technology mishaps (e.g. OCR failures) or intentional fraud from inside or outside the company. When trying to maximize the profitability of a company a 1% difference in net spending can make an immense difference, therefore the software that Xelix is developing has huge potential.
As evidence of its power, Xelix claims that it typically saves companies 6-figures within the first 3 months of going live and drives a positive ROI within one month. Additionally, its analytics capability provides in-depth analysis & insights on supply chain activity - including payment performance, procurement trends & working capital management. Ultimately, Xelix has the first-mover advantage in its market and if keeps progressing at its current pace it could easily grow rapidly.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jul 2025
$160m
SERIES B
Jul 2022
$5m
SERIES A
Total funding: $165m
Company benefits
- Learning & development culture – £500 personal annual budget
- We’re carbon-neutral and are working towards ambitious carbon reduction goals
- Lots of team socials & activities
- Annual team retreat
- On-site Gym
- 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
- Hybrid working from our dog-friendly Hoxton office
- Comprehensive private medical & dental cover with Vitality
- Enhanced parental leave
Company values
- Be productive
- Be proactive
- Keep improving
- Be collaborative
Company HQ
London, UK
Articles
Leadership
Paul Roiter
(Co-Founder & CEO)Paul has a degree in Political Science and Government and an MBA. They previously co-founded Dingo App, a peer-to-peer ticketing app.
Phil Watts
(Co-Founder & CPO)Phil has a degree in Maths and Economics, and they're a qualified Chartered Accountant. They previously co-founded Dingo App, a peer-to-peer ticketing app.
People progressing
Maddy joined Xelix as an SDR in 2022, before joining the Partnerships team in October 2023.
Miki joined Xelix in 2019 as a Software Engineer, before being promoted to Lead Data Engineer. They are now a Staff Software Engineer.
Having joined Xelix in April 2023 as an SDR, Hannah is now a Customer Success Manager.
Diversity, Equity & Inclusion at Xelix
- Building a diverse and inclusive team is at the heart of everything we do both in the people team, and the wider Xelix team. We are aware that diversity & inclusion efforts are ongoing, and that we will never have it all figured out and ‘done’. This means we need to constantly learn and iterate. We will also make mistakes, but the important thing is that we learn from them and act with positive intent.
- Equal opportunity employer
- Advanced parental pay
- Actively track and working to improve gender balance (currently 29% female)
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