Operations Specialist, Bolt
4 days a week in office
Building the future of transportation
Open for applications
Building the future of transportation
1001+ employees
Open for applications
4 days a week in office
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- To thrive in this role, you should be smart, hardworking, and results-driven, with a focus on getting things done in a simple and effective way
- Most importantly, you are aligned with Bolt’s values and consistently put them into practice
- You have 2+ years of experience in Operations, Startups, Strategy Consulting or other relevant organisations
- You’re proactive, results-driven, thrive in fast-paced environments, and are proficient in English and German
- You have leadership skills and can guide teams to deliver results
- You are analytical and turn data into action, automate processes, and find ways to make operations more efficient. Strong Excel/Google Sheets skills are a must
- You are familiar with no-code/low-code platforms (e.g., Airtable, Zapier, Make.com)
- You have experience in operations, logistics, or fleet management (bonus if in mobility/tech)
- Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
What the job involves
- We’re looking for an analytical and solutions-driven Operations Specialist to help us grow our Bolt Drive operations in Germany, with a focus on streamlining and automating processes to make operations more efficient
- The Operations Specialist will take charge of Bolt Drive (Carsharing) operations across Berlin, helping the business grow and expand
- This full-time, permanent role works closely with the Operations Manager and Fleet Manager to keep the fleet running smoothly and efficiently
- You’ll focus on improving processes, including automating workflows wherever possible to boost efficiency and reduce operational costs
- Operations Improvement: Review existing processes and create new workflows to make operations more efficient. Manage the damage department and resolve issues such as liability decisions, accident prevention, fraud reduction, user disputes, and debt collection
- Data Analysis: Provide insights and analysis to support cross-functional initiatives. Automate and standardize processes wherever possible to reduce costs and increase efficiency
- Operational Results: Track and deliver key performance metrics, achieving country targets through operational excellence. Report progress and KPIs proactively and clearly
- Country Manager Support: Assist with complex financial analysis and support strategic decision-making
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$725.9m
SERIES F
Aug 2021
$693.5m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
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