Billing Specialist, Cision
2 days a week in office
PR and marketing software
Be an early applicant
PR and marketing software
1001+ employees
Be an early applicant
2 days a week in office
1001+ employees
Company mission
To use their software to provide prompt and professional resolutions that allow PR and Marketing professionals to focus on optimal communication.
Role
Who you are
- Qualifications College Diploma (or equivalent) or a related field is required
- Minimum of 2 years of relevant billing experience in a corporate environment including customer service and account reconciliation
- Working knowledge of Salesforce, NetSuite or similar software is an asset
- Working knowledge of MS Office Suite including Word, Outlook, Excel is required
- Advanced time management, attention to detail and organization skills
- Adaptable and flexible with an ability to respond to changing work priorities, pressures and demands
- Advanced customer service and communication skills to create a positive client experience with each customer interaction
- Good listening and verbal communication skills to understand customer queries and clarify information, policies, or processes
- Ability to work independently and as a member of a team
- Fluency in English & French, written and oral is an asset
What the job involves
- Reports to: Team Lead, Billing Objective The Billing Specialist plays a key role in managing financial transactions within the organization
- Their responsibilities include performing accounting, customer service, and organizational tasks to ensure timely and efficient customer billing processes
- This includes preparing invoices, verifying the accuracy of billing information, addressing discrepancies, and ensuring that clients or customers receive accurate and timely invoices
- Reviews customer contracts, validates pricing to assess discounts and to ensure client is invoiced accordingly
- Review of work orders as part of the daily integration and generates invoices for customers following the use of the service
- Processing credit notes in a timely basis
- Calculates usage and bills customer for over usage. Prepares reports required to complete billing
- Executes the billing cycle including printing, billing portals / email, and filing as required
- Communicates company policies regarding billing to both internal and external clients addressing billing queries
- Performs other duties as required
Our take
As marketing and PR continues to be digitised, software that helps streamline and make their communication more efficient is in high demand. Cision ranks amidst the top PR Software companies and boasts over 100,000 public relations and marketing professionals globally.
The company is well established as a Media and Influencer Targeting Software and has rapidly become the market leader. As influencers have become more plentiful and effective, there is a forecast growth of brand spend on influencer marketing. Tools such as Cision are therefore looking to be in higher demand.
It is a global enterprise with a vast team of over 2000 employees, making it a company able to deal with high-frequency requests. Cision is already ranked as a leader in the $3 billion communications intelligence software and services market. In February 2023, Cali Tran took over as CEO, having previously led the influential Brandwatch which was one of four high-profile acquisitions made by Cision between 2021 and 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-2% employee growth in 12 months
Company
Company benefits
- Career progression opportunities
- Dental and healthcare plan
- Employee Assistance Programme (EAP)
- Learning Portal
Company values
- STRONGER TOGETHER
- BE REAL. BE YOU
- IMAGINE THE IMPOSSIBLE
- MAKE AN IMPACT
- OWN IT
Company HQ
New Eastside, Chicago, IL
Articles
Leadership
Cali Tran
(CEO (Not Founder))Previously CEO at Brandwatch and Valassis and President at Centerfield and Vericast.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Cision
Jasmin Zamora (Director, Engagement and Inclusion )
- Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best
- We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success
- Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com
Share this job
View 18 more jobs at Cision