Account Manager, Noyo
$110-132k
OTE between 15-20% of base salary + Equity
More information about location
Health insurance APIs
Open for applications
Health insurance APIs
101-200 employees
Open for applications
$110-132k
OTE between 15-20% of base salary + Equity
More information about location
101-200 employees
Company mission
To build a future where insurance is easy to understand and even easier to use, so everyone can be empowered to make the best decision possible.
Role
Who you are
- 4+ years of work experience in a customer-facing role, preferably in technology or softwareHealthcare or insurance industry experience preferred. API/EDI experience a major bonus
- Experience successfully managing and exceeding customer expectations Excellent soft sales skills, with a passion for translating the complex into the simple
- Ability to assemble a compelling story in a deck using Google Slides
- Exceptional time management, prioritization, organizational and collaborative skills
- Self-motivated, enthusiastic & positive attitudeDesire to learn and grow within a dynamic, high-growth, and fast paced environment
- Driven to win and to hit assigned quantitative goals
- Comfort with standard Account Management technology and tooling, such as Salesforce, Google Suite, ChurnZero, Sigma, etc
What the job involves
- Account Managers at Noyo are responsible for managing the strategic partnership, retention, renewals and expansions of existing Noyo accounts by crafting compelling expansion and ROI stories. You will act as the customer’s key strategic partner, driving growth and expansion of their reliance on Noyo as a key vendor to their overall business success
- You will successfully turn your customers into Noyo evangelists that actively help expand the Noyo network by bringing on new connections and pushing existing connections for more growth and retention
- You will produce and present annual planning material and semi-annual meeting material that includes account growth metrics, SLA reporting, strategic initiatives, and broader marketplace analysis
- You will proactively maintain the records in Noyo’s CRM to track new business and renewal workflows
- You'll assist with customer appreciation efforts, forecast and execute growth plans for your accounts, and lead contract renewal and expansion negotiations to achieve your desired revenue outcomes
- You will occasionally plan and coordinate in-person customer meetings, bringing key members of the Noyo team with you. You'll also attend industry conferences and tradeshows to maintain valuable industry knowledge and network with customers and prospects
- You will partner with the Customer Experience (CX) team to drive customer product adoption and improve internal and external operational processes, ensuring our connections are efficient and scalable
- You will identify areas of opportunity and growth, assembling compelling growth stories for both our customers and internal audiences
- You will manage revenue-based outcomes, focusing on achieving and exceeding financial targets
Our take
The developers of Noyo have created a health insurance system which oversees the process of exchanging data between insurers, brokers and consumers. By connecting people digitally, Noyo simplifies and accelerates the insurance pipeline, getting better results for both insurers and customers.
At the heart of the company's platform is the ability to connect almost instantly with any insurance carrier, with access to accurate data via API. Noyo also provides a range of tools aimed at improving real-time visibility and delivery control over data analysis.
Noyo's top competitors in the hugely profitable health insurance market include Curatio, Renew Health, Aledade and Medbelle. Following recent series B financing, validating the company's technology and mission, will be invested into expanding its product offerings, developing more partnerships with leading software providers, and widening its global footprint.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
May 2022
$45m
SERIES B
Sep 2020
$12.5m
SERIES A
Total funding: $57.5m
Company benefits
- 12 weeks parental leave
- Equity
- Work from home
- Noyo pays 100% of employee premiums and 50% of dependents premiums
- 14 Holidays Observed
- 401k program through Guideline
- Visa sponsorship for Engineering Positions
- Uncapped vacation days
- Noyo will sponsor certain types of L&D activities on an as-requested basis to support your growth as it relates to your role
Company values
- Make It Right- We prioritize craftsmanship, think rigorously, and make amends when things go awry
- Set the Standard - We challenge ourselves and each other to think bigger and aim higher
- Have Their Back- We nurture empowered, supportive teams who work in service of improving benefits for everyone
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Shannon Goggin
(CEO)English and International Business at Georgetown. Product Manager at Zenefits and Shogun Enterprises. Co-founded Noyo in 2017.
Dennis Lee
(COO)BSE Computer, Biomedical Engineering at Duke. Analyst at Deloitte's, worked way up to Carrier Integration Manager at Zenefits. Co-founded Noyo in 2017.
Diversity, Equity & Inclusion at Noyo
- Building a future where healthcare is more accessible involves powering all the most important pieces of the health insurance puzzle. This cannot be done without devising new and creative ways of working that will move beyond the way things have been done. The insurance industry is providing financial services that are meant to cover everyone in the country, but it is disproportionately white and male.
- We are building a team that is prepared to build products and services that serve everyone, and intend to use our growing influence in the industry to create more opportunities. This involves bringing together a unique mix of people, personalities, and skillsets to bring something new to the world
- Justice - We know that systems of racial and economic injustice must be dismantled and a new system created to bring justice to the marginalized communities that are most affected
- Equity - We strive to advance equity and opportunity for underrepresented groups, and recognize that although capability and talent are universal, access is not
- Diversity - To us, diversity encompasses underrepresented people in the areas of race, gender, ethnic group, disability, age, sexual orientation, tenure, cognitive style, personality, organizational function, education, background, and so much more
- Inclusion - Belonging is when all people feel included because of their uniqueness, not despite it
Share this job
View 4 more jobs at Noyo