Commercial Strategy & Operations Lead, Pagaya Investments
$150-200k
5 days a week in office
Artificial intelligence for consumer lending
Be an early applicant
Artificial intelligence for consumer lending
501-1000 employees
Be an early applicant
$150-200k
5 days a week in office
501-1000 employees
Company mission
To forge the future of finance by harnessing the power of artificial intelligence to modernise a limited and inefficient consumer lending system.
Role
Who you are
- This role is ideal for a professional who combines top-tier strategic problem-solving with exceptional operational execution
- The successful candidate will bring experience supporting senior leadership or driving large-scale initiatives within banking, payments, fintech, broader financial services, or adjacent ecosystems, with a proven ability to navigate complex organizations and high-growth environments
- 6+ years of experience across strategy, operations, consulting, investment banking, financial services, fintech, or payments
- Strong foundational background in management consulting, investment banking, or corporate strategy
- Experience directly supporting or interfacing with senior executive leaders (e.g., CEO, President, CRO, or equivalent enterprise leaders)
- Prior experience in one or more of the following sectors: Consumer banking, Payments, Fintech, Lending, Financial infrastructure, Investment Banking, or Integrated B2B Solutions
- Demonstrated success leading cross-functional strategic initiatives and operational transformation efforts
- Experience operating effectively in high-growth or highly-matrixed organizations
- Exceptional executive communication and stakeholder management skills
- Highly analytical with strong financial and operational acumen
- Ability to synthesize complex information into actionable, clear recommendations
- Strong project management and organizational leadership capabilities
- Executive presence with the ability to influence and collaborate across all levels of the organization
- High degree of ownership, urgency, discretion, and accountability
- Comfortable operating with ambiguity and shifting priorities
- Deep attention to detail paired with long-term strategic thinking
- Location: New York, NY (In-Office 5 days per week)
What the job involves
- We are seeking a highly strategic and operationally rigorous Lead, Commercial Strategy & Operations, to serve as a trusted advisor and execution partner within the Office of the President
- This individual will operate as a strategic catalyst, advancing key enterprise initiatives, commercial execution, operating cadence, cross-functional alignment, and organizational effectiveness across the business
- This is a highly visible position with significant exposure to executive leadership, requiring exceptional communication skills, executive presence, analytical rigor, and the ability to navigate ambiguity while delivering measurable business outcomes
- Oversee and optimize commercial operating processes across revenue-generating functions
- Build frameworks and mechanisms to improve organizational effectiveness, execution velocity, and operating discipline
- Partner closely with Sales, Product, Finance, Operations, Risk, and Strategy teams to advance critical initiatives
- Monitor key business metrics, identify operational gaps, and proactively recommend sustainable solutions
- Establish scalable processes and reporting structures to support growth and operational maturity
- Direct and enhance executive and board-level reporting, including the preparation of board materials, earnings packages, and shareholder letter inputs, ensuring clarity, accuracy, and strategic narrative consistency
- Support quarterly and annual earnings cycles by coordinating inputs across teams, validating key metrics, and translating performance into clear executive messaging
- Serve as a strategic advisor and operational partner on key commercial priorities and enterprise initiatives
- Translate executive priorities into actionable operating plans with clear accountability, timelines, and measurable outcomes
- Lead the preparation and follow-through for executive meetings, strategic reviews, board materials, and leadership operating rhythms
- Support enterprise decision-making through structured analysis, business insights, and cross-functional synthesis
- Represent the strategic vision to build alignment across business units and functional leadership
- Help manage office priorities, workflows, and special projects
- Maintain a high degree of responsiveness, discretion, professionalism, and sound judgment
- Support ad hoc strategic initiatives and organizational challenges as they arise
- Operate effectively in a fast-paced, high-expectation environment with evolving priorities
- Build scalable reporting systems and process infrastructure to support business growth and increasing operational complexity
Our take
The traditional consumer lending system is widely regarded as inefficient and can limit a lender’s ability to evaluate credit applications. Pagaya Investments is disrupting this system: its platform uses comprehensive learning insights to offer better assessments and more accurate credit evaluations. This allows its customers to rapidly scale their services while reducing the risk of defaults or fraud.
Since its launch, the company has grown significantly, managing billions in assets for a diverse range of clients, including banks, insurance companies, pension funds, asset managers, and private health funds. Major enterprises like Visa, Avant, and SoFi utilise Pagaya's AI evaluation to extend credit to underserved customers, achieving levels of speed and accuracy that traditional methods cannot match.
Pagaya has continued to enter new markets each year, having begun with personal loans and then expanding into auto loans and real estate. This is demonstrative of the company's ability to scale across markets, and it is now focused on increasing the adoption of its technology by large banks and auto lenders.
Steph
Company Specialist at Welcome to the Jungle
Insights
-20% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2020
$102m
SERIES D
Apr 2019
$25m
SERIES C
Total funding: $144.3m
Company HQ
Murray Hill, New York, NY
Leadership
Gal Krubiner
(Co-Founder & CEO)Gal worked for ORMOR CAPITAL before co-founding Super Price and spending over 3 years at UBS.
Yahav Yulzari
(Co-Founder & Deputy CEO)Yahav has been Owner of Hamovil Jack Yulzari Limited and Galya Global since 2010 and 2014 respectively.
Avital Pardo
(Co-Founder & Deputy CEO)They spent many years as an Analyst in Israel's Defense Force and as a Data Scientist & Analyst at Fundbox before co-founding Pagaya.
Salary benchmarks
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