Sales Operations Senior Analyst, Motorola Solutions

• Bachelor's Degree in Business Administration, Marketing, Finance, or a related field
• 5+ years of progressive experience in Sales Operations, Business Analytics, or a related analytical role, preferably within a channel sales environment
• Proven experience working with complex sales data, reporting, and system administration
• Advanced proficiency in CRM systems (e.g., Salesforce), including data management, report generation, and dashboard creation
• Strong Excel / Google Sheet skills for data manipulation, analysis, and modeling (e.g., pivot tables, VLOOKUPs, advanced formulas)
• Experience with data visualization tools (e.g., Tableau) is highly desirable
• Familiarity with ERP systems and other sales-related technologies
• Exceptional analytical abilities with a keen eye for detail and accuracy in data
• Proven ability to interpret complex data sets, identify trends, and derive actionable insights
• Strong problem-solving skills to diagnose system issues, data discrepancies, and process inefficiencies
• A proactive and inquisitive mindset, always seeking to understand the "why" behind the data
• Excellent verbal and written communication skills to articulate complex information clearly and concisely to diverse audiences, from sales representatives to senior leadership and IT teams
• Strong interpersonal skills with the ability to build effective relationships and collaborate cross-functionally
• Ability to translate technical concepts into business terms and vice-versa
• A confident and professional demeanor, capable of influencing and negotiating
• Highly organized with meticulous attention to detail
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced, dynamic environment
• Self-motivated and capable of working independently with minimal supervision
• Bachelor's Degree with 5+ years of progressive experience in Sales Operations, Business
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Desirable

• The Sales Operations Business Analyst plays a crucial role within the Enterprise and North America Channel Sales team, ensuring the precision and reliability of our sales systems
• This position is vital for maintaining accurate sales credit assignments, reconciling opportunities, and managing order and revenue splits, directly impacting sales team reporting and compensation
• In this role, you'll be responsible for providing critical performance reports to the sales team and meticulously maintaining complex order and revenue splits, particularly for our key partners
• You will also be a primary driver in identifying and implementing further automation opportunities to enhance the accuracy and integrity of sales data, ultimately bolstering trust in the systems that underpin sales compensation
• System Data Integrity: Maintain the accuracy of ARZM/VSTM assignments and Ship To records across various systems, ensuring precise order and revenue attribution
• Revenue Allocation Management: Administer and apply complex order and revenue splits for key partners, including Bearcom and MCA for proper SIP allocation
• Cross-Functional Collaboration: Serve as the primary liaison between the Sales Operations team and IT, specifically for systems like SMS and EDH, to ensure seamless data flow and system functionality
• Data Correction & Optimization: Regularly update Indirect tables to correctly reclassify misallocated Direct orders to the appropriate channel members
• Financial Closing Support: Execute essential tasks for the Quarter End Closing process and perform quarterly reconciliation of VAD splits for financial reporting and SIP allocation
• Sales Credit Management: Apply Pencil Credits as needed to accurately reflect sales achievements by CSE
• Performance Reporting: Generate and distribute recurring reports to provide the sales team with critical performance insights
• Business Acumen & Relationship Building: Actively participate in sales team meetings to develop a deep understanding of business operations and foster strong, collaborative relationships
• Sales Team Support: Address and resolve on-demand issues submitted by the sales team, providing timely and effective solutions