Lead Platform Engineer, Lottie
£90-115k
+ Equity
2-5 days a week in office (London Bridge, London)
A family's trusted guide to later life care
Posted today
A family's trusted guide to later life care
21-100 employees
Posted today
£90-115k
+ Equity
2-5 days a week in office (London Bridge, London)
21-100 employees
Company mission
To elevate later life for everybody.
Role
Who you are
- You're breadth-first: you'd rather own a wide area well than be the deepest possible expert in one narrow slice
- You have solid experience in cloud infrastructure, DevOps, or platform engineering - hands-on with GCP, AWS, or both
- You know Kubernetes deeply - not just deploying to it, but running it in production: scaling, debugging, upgrades, and the operational realities that only come from owning clusters yourself
- You have real observability expertise - you've built monitoring, alerting and tracing that engineers actually use, and you know the difference between collecting metrics and creating insight
- You're comfortable owning security even if it's not your deepest expertise today - you're curious about it, you know what good looks like, and you're willing to learn
- You come from a startup or cloud-native environment and you understand the difference between building for scale and over-engineering
- You have good judgment about what problems are worth solving - you're not chasing technical perfection for its own sake
- You can work well with engineers across teams; you build platform that helps people, not just infrastructure that's technically correct
- Sound like you but not quite 100%? Apply anyway — we're looking for judgment and potential, not a perfect spec match
What the job involves
- We're looking for a Lead Platform Engineer to own the infrastructure and security foundation that Lottie's engineering teams build on
- This is a broad, high-ownership role
- You'll be the person who keeps our cloud infrastructure running well, starts to own our security posture, and looks for ways to improve how our engineers experience the platform underneath them every day
- It's not a narrow specialism - we want someone who is energised by the full scope, not just one slice of it
- Lottie's infrastructure is modern, simple and intentional
- Our services run on Kubernetes (EKS), deployed following GitOps practices with GitHub Actions and ArgoCD, and monitored with OpenTelemetry-powered logs, traces and metrics
- Our cloud surface is split across AWS for compute and GCP for data (BigQuery), with infrastructure managed as code through Terraform
- We prioritise pragmatism, stability and solving real problems over technology for technology's sake, and this key role owns the future direction of the platform, observability, security and infrastructure as a whole
- You'll join as the sole owner of this function, which means real autonomy and real accountability
- The work is consequential: Lottie is scaling fast, our products carry serious responsibility for the families and care providers who rely on them, and the platform needs to be in safe hands
- Own Lottie's cloud infrastructure end-to-end - reliability, performance, cost, observability and developer experience
- Champion an observability culture where engineers own what they ship - giving teams the dashboards, alerting and tooling to genuinely run their own services, not just deploy them
- Set the guardrails for how we use AI safely - establishing security best practices and ways of working that let teams move fast with AI tooling without creating risk
- Lead our information security accreditations, including ISO 27001 and Cyber Essentials - treating them as a chance to genuinely strengthen our posture, not a box-ticking exercise
- Take genuine ownership of our security posture: auditing where we are, identifying gaps, and making pragmatic improvements over time
- Work closely with engineering teams to understand what they need from the platform and build things that actually help them move faster
- Evaluate and improve our IT and vendor setup, including potential managed service arrangements
- We want someone who ties every infrastructure decision back to what it unlocks for the business - not building for the sake of technical interest
Application process
- Talent Screen with Alice Rooke, Talent Lead (20 minutes, remote)
- Interview with Julien Lavigne du Cadet, CPTO (45 minutes, remote)
- Two one hour technical interviews with members of Lottie engineering team (2 hours, remote)
- Behavioural Interview with one of Lottie’s Engineering Leaders (45 minutes, remote)
- Final interview with Will Donnelly, Co-Founder & CEO (30 minutes, in person)
- Application Review: You will be informed of the outcome but will not receive specific feedback
- Talent Screen: You will be informed of the outcome but will not receive specific feedback
- Interview with Julien: If you are unsuccessful, you will receive constructive feedback via email
- Technical & Behavioural Interviews: If you are unsuccessful, you will receive constructive feedback via email and will be offered a debrief call with our Talent Lead
- Final Interview: For final-stage candidates who are not offered the role, we will provide feedback live via a phone call and offer written feedback
Salary benchmarks
Our take
Choosing a care home is often a hugely daunting, complex, and expensive process, coming at a time that's already stressful enough. What's more, the UK's ageing population is growing at an increasing rate, putting more strain on social care than ever before. The result is that 44% of care seekers often ultimately regret their choice of care home, something that has had increasing attention since the start of the COVID-19 pandemic.
Lottie aims to address this in part by simplifying the process of finding the perfect care home for every individual's specific needs. Its online marketplace gives users all the tools to select and compare the UK's best-performing care homes, taking into account CQC reports, facilities, treatment methods, and location.
Having received investment, Lottie aims to continue its growth to reshape the future of the care industry. It is doing so with a strong emphasis on data and real-time information, collecting datasets that will be vital not just to its business operations, but potentially to the UK government and healthcare policy too.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$21m
SERIES A
Jul 2022
$8.1m
SEED
Total funding: $33.2m
Company benefits
- 26 days holiday + Bank holidays
- Flexible working hours
- Everyone owns equity
- Private Medical Insurance
- Cashplan
- Wellness budget
- L&D budget
- A 3-night stay at Unplugged
- 2-weeks Work from anywhere
- 20-weeks full pay for Primary Parental Leave
- 8-weeks full pay for Secondary Parental Leave
- 2-weeks unpaid Carers Leave
- 5-days paid leave for those going through the IVF process
- Workplace Nursery Scheme
- Compassionate Leave
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Quarterly team events
Company values
- Ownership
- Impact
- Nimbleness
- Kindness
Company HQ
Bermondsey, London, UK
Articles
Leadership
Will Donnelly
(Founder & CEO)Prior to Lottie, Will spent 5-years at CBRE where he advised on £2.5bn healthcare M&A deals, supported the NHS during COVID-19, and became an industry leading expert.
Julien Lavigne du Cadet
(CPTO)Before Lottie, Julien was CTO of Zoe where he was part of the leadership team that helped scale their products to millions and revenue from £0 to £100m ARR.
Laura Mahy
(VP Product)Laura started her tech career at Sainsbury's before becoming Deliveroo's first Product Manager. Following this, she's held leadership roles at Deliveroo, Habito and Zoe.
People progressing
Hannah joined Lottie as the company's first Care Expert (Customer Care) following spells in the charity and tech sectors. Since joining, Hannah has been promoted a number of times and is now the Customer Care Lead.
Ruby started as a 4-week Care Expert Intern during University, which was extended. After 1.5 years in the Care Expert team, Ruby moved over to the Marketing team to pursue her career in Social Media!
Diversity, Equity & Inclusion at Lottie
Holly Leckenby Rye (Senior People Manager)
- Fostering an inclusive atmosphere where everyone feels valued and respected
- A wide range of inclusive benefits and policies
- Religious and cultural practices and holidays celebrated
- Job descriptions with inclusive language
- Quarterly anonymous employee engagement surveys
- Bias-free Performance Reviews with quantitive measures in place
- Employee Assistance Programmes
- A diverse social calendar to be inclusive of all employees
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