Recruiting Operations Specialist, Superhuman
$50-90k
+ Stock options. Total compensation is applicable to US-based candidates only and may vary on further locations
More information about location
AI productivity suite
Job no longer available
AI productivity suite
1001+ employees
Job no longer available
$50-90k
+ Stock options. Total compensation is applicable to US-based candidates only and may vary on further locations
More information about location
1001+ employees
Company mission
To unlock the superhuman potential in everyone.
Role
Who you are
- Experience: You have 3+ years of experience owning and optimizing recruitment operations at a growth-stage tech startup
- Asynchronous Communicator: You’re effective across various mediums (especially Slack, Notion, and email)
- You can produce and consume detailed written materials with quality and without sacrificing speed
- You respond quickly and thoughtfully to unblock others and speed things up
- Process Automation: You identify inefficient recruitment workflows and implement automated solutions that streamline operations, reduce manual effort, and improve candidate experience
- Project Management & Organization: You transform abstract recruiting initiatives into concrete, actionable project plans with clear milestones and deliverables
- You expertly juggle multiple recruitment projects and tasks simultaneously without dropping details, exercising sound judgment when managing competing priorities
- Proficiency in modern recruiting tech stacks: You skillfully utilize and administer contemporary recruitment technologies including ATS platforms (ideally Greenhouse or Ashby), scheduling tools, sourcing platforms, and candidate relationship management systems
- You maintain the tech stack and leverage these tools to support efficient operations, data collection, and positive candidate experiences
- Data Reporting & Analytics: You generate meaningful recruitment insights and reports that support a data-informed recruitment culture, tracking metrics like candidate experience scores, time-to-hire, passthrough rates, diversity of pipeline, and other KPIs critical to measuring recruiting effectiveness
- Bias to Action: Speed matters
- You take rapid, decisive steps forward—even in the face of uncertainty
- You understand that action is the catalyst for filling critical roles quickly and supporting business objectives, maintaining momentum in the recruitment process without sacrificing quality
- Start to Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company
- Customer Zeal: You champion the needs of both candidates and internal stakeholders by actively listening and deeply understanding their perspectives
- You leverage these insights to craft a world-class recruitment experience that not only meets expectations but creates moments of delight
- Growth Mindset: You embrace challenges, welcome feedback, and see effort as the path to mastery
- You believe that you and others can always learn and grow
- Attention to Detail: You meticulously ensure accuracy in all aspects of the recruitment process, particularly in candidate communications and interview coordination
- You catch subtle errors before they impact the candidate journey, maintain precise documentation, and demonstrate thoroughness in every interaction
What the job involves
- As a member of our Recruiting Operations team, you'll help us build an exceptional talent acquisition function that supports Superhuman's ambitious growth
- You'll be instrumental in creating efficient processes, ensuring a world-class candidate experience, and delivering insights that drive our recruitment strategy
- Orchestrate a seamless interview process by coordinating schedules, managing communications, and ensuring our recruiting inbox remains responsive and organized
- Partner with recruiting partners to support the full recruitment lifecycle - from kickoff meetings and pipeline management to closing activities for open requisitions
- Drive continuous improvement by identifying opportunities to streamline and automate our recruitment processes for quality, speed, and scalability
- Administer and optimize our recruiting tech stack to ensure we're leveraging the right tools for candidate sourcing, assessment, and tracking
- Maintain data integrity across our recruitment systems and generate reports that provide actionable insights for the talent acquisition team in order to support a data-informed recruitment culture at Superhuman
- Create a positive and delightful candidate experience at every touchpoint, contributing to our goal of achieving a net candidate experience score >80
- Collaborate closely with the People team to ensure a smooth transition from offer acceptance to onboarding, setting new hires up for success
Our take
Most of us spend our workday jumping between emails, documents, meetings, and endless browser tabs. The problem isn't just the amount of work but the constant switching between tools that breaks focus and wastes time. Instead of getting things done, we're searching for information, rewriting messages, and trying to remember what happened in yesterday's meeting. And now, as AI becomes more common, it brings with it a new issue: every app has its own assistant, but they rarely work together.
That's the problem Superhuman wants to solve. Rather than being just another AI chatbot, it's building an AI-powered productivity platform that connects the tools people already use. Its new assistant, Superhuman Go, works across more than 100 apps to draft emails, surface meeting notes, pull information from different tools, and suggest what to do next. Simply, it helps users spend less time managing software and more time doing meaningful work.
The company's recent evolution reflects this ambition too. After Grammarly acquired Superhuman Mail and Coda, it rebranded the combined business as Superhuman, bringing email, documents, and AI assistance into one platforms. Rather than focusing only on writing, the company aims to become the AI layer that connects modern work. If it can successfully unite these products and grow its ecosystem of AI agents, then it very well could become a central hub for workplace productivity.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2021
$75m
SERIES C
May 2019
$37.3m
SERIES B
Total funding: $112.3m
Company benefits
- Tiered lifestyle & wellness stipends: Every team member enjoys lifestyle and wellness stipends they can use for gym memberships and exercise classes, grocery delivery, cleaning services, childcare, and more. On top of that, we offer larger stipends depending on how often you commute to a hub.
- Commuting support & work-from-home budget: We help offset commuting costs through commuter benefits, and we offer an annual work-from-home budget so you can create a workspace that works for you.
- Lunch (and snacks) on us: When you’re in the hub, lunch is on us. And every hub is stocked with snacks and drinks throughout the day.
- Medical insurance & mental health resources: We provide comprehensive medical insurance plans and access to mental health resources. But our approach to wellness doesn’t stop here. We offer a wide range of holistic resources that vary by region.
- Support for professional growth: We provide an annual professional development budget to support learning and growth. Use it for conferences, books, online courses, coaching, or other opportunities that help you move forward in your career.
- Generous time off & Supercharge Sabbaticals: Our approach to time off supports meaningful rest and real time away, giving you the space to recharge and make room for life as it happens. At your 5- and 10-year anniversaries, you’ll also unlock a Supercharge Sabbatical, which gives you an additional 20 or 40 days off to fully step away and reset.
- Connecting through Superhuman Circles: Superhuman Circles are resource groups that foster connection, community, and inclusivity. Join an existing circle or start one of your own to help co-create a culture of belonging.
- Parental & family support: We support parents and families across different life stages with benefits that often extend beyond legal requirements depending on location. Caregivers have access to a reimbursable budget to help offset pet care and childcare expenses when traveling for work.
Company HQ
The East Cut, San Francisco, CA
Leadership
Rahul Vohra
(Co-Founder & CEO)Before founding Superhuman, Rahul was a Technical Advisor for BOLDstart Ventures, which provides seed and first-round funding to early-stage internet companies. Rahul has also been an investor in Partender, sendwithus, EasyPost, Placer and YesGraph.
Conrad Irwin
(Co-Founder & CTO)After founding Rapportive, which added context and transparency to emails, Conrad worked as a Senior Software Engineer for Linkedin. Before co-founding Superhuman, they were the VP of Engineering for Bugsnag, an automatic crash detector for web and mobile apps.
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