Recruiting Operations Specialist, Superhuman
$50-90k
+ Stock options. Total compensation is applicable to US-based candidates only and may vary on further locations
More information about location
Speedy email experience
Be an early applicant
Speedy email experience
101-200 employees
Be an early applicant
$50-90k
+ Stock options. Total compensation is applicable to US-based candidates only and may vary on further locations
More information about location
101-200 employees
Company mission
To provide the fastest email client in the world.
Role
Who you are
- Experience: You have 3+ years of experience owning and optimizing recruitment operations at a growth-stage tech startup
- Asynchronous Communicator: You’re effective across various mediums (especially Slack, Notion, and email)
- You can produce and consume detailed written materials with quality and without sacrificing speed
- You respond quickly and thoughtfully to unblock others and speed things up
- Process Automation: You identify inefficient recruitment workflows and implement automated solutions that streamline operations, reduce manual effort, and improve candidate experience
- Project Management & Organization: You transform abstract recruiting initiatives into concrete, actionable project plans with clear milestones and deliverables
- You expertly juggle multiple recruitment projects and tasks simultaneously without dropping details, exercising sound judgment when managing competing priorities
- Proficiency in modern recruiting tech stacks: You skillfully utilize and administer contemporary recruitment technologies including ATS platforms (ideally Greenhouse or Ashby), scheduling tools, sourcing platforms, and candidate relationship management systems
- You maintain the tech stack and leverage these tools to support efficient operations, data collection, and positive candidate experiences
- Data Reporting & Analytics: You generate meaningful recruitment insights and reports that support a data-informed recruitment culture, tracking metrics like candidate experience scores, time-to-hire, passthrough rates, diversity of pipeline, and other KPIs critical to measuring recruiting effectiveness
- Bias to Action: Speed matters
- You take rapid, decisive steps forward—even in the face of uncertainty
- You understand that action is the catalyst for filling critical roles quickly and supporting business objectives, maintaining momentum in the recruitment process without sacrificing quality
- Start to Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company
- Customer Zeal: You champion the needs of both candidates and internal stakeholders by actively listening and deeply understanding their perspectives
- You leverage these insights to craft a world-class recruitment experience that not only meets expectations but creates moments of delight
- Growth Mindset: You embrace challenges, welcome feedback, and see effort as the path to mastery
- You believe that you and others can always learn and grow
- Attention to Detail: You meticulously ensure accuracy in all aspects of the recruitment process, particularly in candidate communications and interview coordination
- You catch subtle errors before they impact the candidate journey, maintain precise documentation, and demonstrate thoroughness in every interaction
What the job involves
- As a member of our Recruiting Operations team, you'll help us build an exceptional talent acquisition function that supports Superhuman's ambitious growth
- You'll be instrumental in creating efficient processes, ensuring a world-class candidate experience, and delivering insights that drive our recruitment strategy
- Orchestrate a seamless interview process by coordinating schedules, managing communications, and ensuring our recruiting inbox remains responsive and organized
- Partner with recruiting partners to support the full recruitment lifecycle - from kickoff meetings and pipeline management to closing activities for open requisitions
- Drive continuous improvement by identifying opportunities to streamline and automate our recruitment processes for quality, speed, and scalability
- Administer and optimize our recruiting tech stack to ensure we're leveraging the right tools for candidate sourcing, assessment, and tracking
- Maintain data integrity across our recruitment systems and generate reports that provide actionable insights for the talent acquisition team in order to support a data-informed recruitment culture at Superhuman
- Create a positive and delightful candidate experience at every touchpoint, contributing to our goal of achieving a net candidate experience score >80
- Collaborate closely with the People team to ensure a smooth transition from offer acceptance to onboarding, setting new hires up for success
Our take
We spend a staggering upwards of 3 hours a day buried in our emails. The majority of us are used to legacy giants like Gmail or even Hotmail. Superhuman recognizes that our email UX could just be a lot more beautiful and efficient, and have integrated smart features like “unsend” so we never have to suffer the embarrassment of another typo.
Although standing out in a market of free services (they charge a $30 per month fee), Superhuman commanded a waiting list of over 250,000 during its beta testing phase.
With more than $100 million in overall funding from firms like Andreessen Horowitz and First Round Capital, Superhuman is setting trends in emerging enterprise software with both its design and go-to-market strategy. They’ve managed to steal an audience from the big players by giving users something beautiful and more streamlined to work with. Its 2024-released feature is a testament to this, which generates instant reply suggestions for emails that are smart, context-aware and efficient.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2021
$75m
SERIES C
May 2019
$35.8m
SERIES B
Total funding: $110.8m
Company benefits
- Friday wins: a weekly event where entire teams gather to share what they have accomplished during that week
- Super buddies: in your first week you are paired with an experienced team member outside your team to help you settle and show you the ropes
- Lunch roulette: Every Wednesday, teams are split into random groups of two or three to grab lunch outside the office
- 401k
- Flexible parental leave
- $3000 per year towards your professional development
- Allyship education program to help build your best self
- Custom MacBook Pro
- $3000 budget for workstation setup
- All your lunches catered or expensed
- Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
- Work from home opportunities
- Health insurance
Company HQ
The East Cut, San Francisco, CA
Leadership
Rahul Vohra
(CEO & Co-Founder)Before founding Superhuman, Rahul was a Technical Advisor for BOLDstart Ventures, which provides seed and first-round funding to early-stage internet companies. Rahul has also been an investor in Partender, sendwithus, EasyPost, Placer and YesGraph.
Conrad Irwin
(CTO & Co-Founder)After founding Rapportive, which added context and transparency to emails, Conrad worked as a Senior Software Engineer for Linkedin. Before co-founding Superhuman, they were the VP of Engineering for Bugsnag, an automatic crash detector for web and mobile apps.
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