Graduate Business Operations Associate, Bezos.AI
More information about location
eCommerce fulfilment services in the UK & EU
Open for applications
eCommerce fulfilment services in the UK & EU
21-100 employees
Open for applications
More information about location
21-100 employees
Company mission
To help eCommerce businesses grow, by taking care of their fulfilment and logistics headaches.
Role
Who you are
- Numerate & analytical. A degree (or clearly demonstrated equivalent) in a quantitative discipline, eg engineering, maths, physics, CS, or a heavily numerate economics / finance / quant-social-science track. Comfortable with raw data and spreadsheets
- AI-native: can build, not just chat. You use Claude/AI in your daily work and can build a simple, working Claude skill. You don't need a portfolio of production agents yet, but you must demonstrate building one in the recruitment exercise. (Having already built skills/agents is a strong plus.)
- Reliable & coachable. Delivers what's asked, on time, with clean work; asks questions when stuck rather than guessing; takes feedback well
- Picks things up fast. Learns new tools and processes quickly and gets productive without a long ramp
- Energised by startups. Excited by ambiguity, pace and ownership, wants a wide remit, not a narrow one
- Clear communicator. Writes clearly, presents simple findings, and flags problems early
Desirable
- Internships or part-time work in consulting, banking, operations, analytics, consulting, e-commerce or a startup
- Light coding (Python / SQL) or no-code tooling (Make, Zapier, Retool, Airtable)
- Having already built a Claude skill, agent or automation of your own
What the job involves
- Be the dependable engine of the ops team
- You'll keep orders flowing - spotting and resolving the ones that get stuck or go missing - answer seller and operational queries, run our operational checks, and help build the AI skills and automations that take the repetitive work off everyone's plate
- You'll learn the whole order journey end-to-end and, within months, start figuring things out on your own
- Keep the flow clean: Run the daily cross-system checks; spot orders that are missing, stuck or mismatched, and resolve or escalate them
- Support sellers & partners: Answer operational tickets, run checkers, and create/send invoices accurately and on time
- Learn to build: Use Claude to build skills and automations that remove repetitive work, starting with the recruitment exercise and growing from there
- Improve as you go: Drive incremental improvements to the tools and processes you touch every day
- What you'll achieve in your first 90 days:
- Run the daily cross-system reconciliation reliably and clear order exceptions in your queue
- Answer operational tickets within SLA and run the Bezos checkers independently
- Build your first working Claude skill or small automation that saves the team time
- Deliver clean, on-time work on a team project and start figuring out open-ended tasks with less hand-holding
Our take
Bezos.AI was founded to make a difference for the increasing number of companies selling online. It provides a one-stop-shop for eCommerce logistics, allowing sellers to eliminate the hassle of handling storage, last-mile delivery, returns, and fulfilment. This reduces their operational complexity and allows businesses to focus on sales and growth.
Bezos isn't alone in riding the eCommerce wave, with a host of competing third party logistics providers offering similar services. However, it stands apart with its wide range of integrations, supporting more than 30 eCommerce platforms, while offering real time order tracking and 2 hour ticket response time as standard. It also has fulfilment centres across the UK and Europe, allowing for rapid delivery and returns across a far larger territory than the competition.
It does this while focusing on sustainability. The company has received grants from the UK government for green delivery, green packaging as well as tools for sustainable fulfilment. Bezos is committed to helping clients with delivery options and speed whilst also reducing waste and emissions, and this has helped it compete and grow steadily in an increasingly crowded marketplace.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jan 2020
$1m
GRANT
Total funding: $1m
Company benefits
- Holidays: We offer 25 holidays plus public holidays, plus your birthday plus we take a company-wide holiday over Christmas
- Flexible working: We recognise that people have a life outside work and offer flexible working, great for those with families
- Equity: All full-time people are owners and receive equity
- Remote first: We are a remote-first company, you can be based anywhere in the world. We meet at least once a month in person
- Mental health: Mental health support through Spill counselling and free Headspace subscription
Company HQ
Mayfair, London, UK
Leadership
Vernon Tjon-Soei-Len
(Founder & CEO)Vernon worked as at Analyst at Goldman Sachs and JPMorgan before becoming a Team Leader at Bain & Company. They then went on to become the Director of Strategy and International Expansion at Zipcar before joining Amazon as the Director of Amazon Flex UK in 2017. They stayed in that role for 1 year before Founding Bezos.ai in 2018.
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