Special Operations Senior Manager, EvenUp
AI-driven support for personal injury lawyers
Open for applications
AI-driven support for personal injury lawyers
201-500 employees
Open for applications
201-500 employees
Company mission
To close the justice gap using technology and AI.
Role
Who you are
- 4+ years of experience in an operational leadership position, preferably within in a fast-growing, highly collaborative environment or in the legal or technology sectors
- Demonstrated success in developing and executing plans that improve operational metrics and drive business growth
- Proven experience in leading teams to achieve high levels of performance and efficiency
- Demonstrated work experience managing operational, production-based workflows and teams, including BPO management, vendor management, and offshoring
- Significant experience building, optimizing, and implementing related processes, protocols, resources, and performance management frameworks
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels
- Effective alignment of cross-functional teams to achieve shared performance goals
- Strong analytical skills with the ability to translate data into actionable performance strategies. Proficiency in working with/manipulating large data sets via Excel, G-sheets, Airtable, etc. (SQL a plus)
What the job involves
- The Special Operations Team at EvenUp operates at the intersection between Business Operations, Special Projects, Product and Legal Operations
- The team is dedicated to delivering consistent improvement in operational metrics, productivity, efficiency, and overall performance across the organization
- Sample Special Operations projects include expanding the footprint of our operations team into international markets, launching new offices, providing operational support to new product launches, creating Learning & Development training programs across EvenUp, etc
- Our ideal candidate would have experience wearing multiple hats in operations and will have had experience building robust, actionable analytics, program management, and managing teams or operations in legal technology, service delivery or operational companies
- You are equally at home deep in a spreadsheet or SQL database and in rolling up your sleeves and managing operations teams running a process workflow
- Scope and manage projects from start to finish, driving improvements across our Business Operations, Product, Special Projects, and Legal Operations teams, among others
- Achieve operational goals for efficiency, quality, and cost. Be the subject matter expert on team workflows, processes, and procedures to drive operational improvement in service of company objectives
- Develop, optimize, and maintain operational excellence metrics, reporting and dashboarding
- Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution
- Work cross-functionally with our Product, Legal Operations, Engineering, and Data teams to identify and capitalize on optimization opportunities
- Create and maintain playbooks, SOPs, feedback loops, training resources, detailed knowledge bases, and similar materials to create sustainable, scalable production routines
Our take
Every year, millions of personal injury cases in the US are resolved with only a small fraction going to trial, leaving many victims potentially under-compensated due to inaccurate settlement proposals. EvenUp aims to change this by leveraging AI technology to streamline the assessment of injury cases.
The AI tools evaluate raw case files, including medical and police records, creating tailored "demand packages" that present comprehensive compensation arguments. This improves lawyer performance and victim outcomes.
Despite concerns about AI bias and privacy, EvenUp has garnered significant investor interest, closing a funding round in 2024 that was one of the largest in the history of legal AI. Now valued at over $1 billion, it is investing in its team and introducing new techniques and products for personal injury and other legal areas.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$135m
SERIES D
Sep 2024
$35m
SERIES C
Total funding: $220m
Company benefits
- Flexible working hours to match your style
- Offsites - get to meet your coworkers on a fully-expenses trip ever 6-12 months
- A variety of virtual team events such as game nights & happy hours
- Choice of medical, dental, and vision insurance plans for you and your family
- Flexible paid time off and 10+ holidays per year
- A stipend to upgrade your home office for fully-remote roles
- 401k for US-based employees 🇺🇸
Company values
- Your Case is our Cause - Each case is an important moment for someone. We are committed to serving law firms and their clients with understanding and dedication. We treat each case as if it were our own and solve for the diverse needs of law firms, their staff, and clients.
- Always Building Trust - The cornerstone of our business is the hard-earned trust of our clients, achieved through the quality of our work. We are dedicated to building and maintaining this trust, both with our clients and within our own ranks, ensuring every interaction reflects our commitment to excellence.
- 1% Better Every Day - Our goal is perpetual growth. We embrace feedback, learn from our mistakes, expand our capabilities, and hold ourselves to high standards.
- Thoughtful Urgency - We move with purpose and speed. We recognise the speed of innovation, the value of time, and our need to keep up.
Company HQ
The Castro, San Francisco, CA
Articles
Leadership
Rami Karabibar
(Co-founder & CEO)Graduated from the McGill University with a Bachelor's Degree in Investment Management. Previously worked as a Management Consultant at Bain & Company and as a Startup Generalist at Zoomer.
Raymond Mieszaniec
(Co-founder & COO)Previously co-founded EquitySim. Also worked as a Risk Consultant at PwC Hong Kong and Mainland China and as an Accountant at Scotiabank.
Saam Mashhad
(Chief of Product & Legal Operations)Previously worked as a Law Clerk at the Superior Court of Quebec. Also co-founded Compass Startup & Legal Clinic where they served as the Director for 3 years before becoming an Associate at Norton Rose Fulbright.
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