Senior Product Operations Manager, Aledade
+ Stock options
Primary care centers and services
Be an early applicant
Primary care centers and services
1001+ employees
Be an early applicant
+ Stock options
1001+ employees
Company mission
To create a better health care system for patients, for doctors and for society.
Role
Who you are
- 8+ years experience with product development processes at a SaaS company/organization with proven outcomes in product development, technology operations or program management
- Bachelor's degree in a relevant field, such as Business, Computer Science, Engineering, or a related discipline
Desirable
- Strong understanding of various Agile frameworks (Scrum, Kanban, SAFe, etc.) and their practical application in diverse business contexts
- Experienced in relevant collaboration & product management tools such as Google Workspace Atlassian (incl Jira and Confluence), Monday
- Proven ability to address resistance and challenges related to Agile adoption with a positive, solution-oriented approach
- Strong strategic thinking and problem-solving abilities, balancing short-term goals with long-term Agile transformation objectives
- Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all organizational levels
- Certification as a SPC (SAFe Program Consultant), Enterprise Agile Coaching (ICP-ENT) Certification, Certified Scrum Professional (CSP), or other relevant Agile certifications are desirable
- Proven experience in a large scale transformation effort
- Both start up as well as large enterprise experience
What the job involves
- As a Senior Product Operations Manager, you will be a key contributor in defining a common product development process (inclusive of Agile principles and methodologies), facilitating change management to bring the product and technology organization on board, and supporting the organization in continuing to evolve
- Your primary focus will be to support the transformation efforts, ensuring that Agile practices are effectively implemented to optimize productivity, foster collaboration, and promote innovation
- You will work closely with the broader product and technology division, as well as with the leadership team
- You will aid in the development and execution of a comprehensive Agile transformation implementation plan, aligned with Product & Technology’s objectives, emphasizing transparency and continuous improvement, and striking a balance between standard Agile practices and the unique characteristics of Aledade, ensuring the transformation strategy is fit-to-purpose and aligned with our culture & unique business needs
- You will also support organizational planning efforts by overseeing quarterly planning retreats for Product, Technology, and Analytics
- Collaborate with leaders and team members to define and support standardization of processes and tools to enable Product & Technology to work more efficiently & effectively across teams and with the business
- Lead change management strategies, including conducting training workshops and providing individualized coaching to teams to identify challenges and encourage the adoption of Agile practices, while offering guidance on effectively utilizing tools like Jira and Confluence in conjunction with team Agile methods
- Oversee quarterly planning retreats for Product, Technology, and Analytics, including identifying strategic groupings, establishing planning milestones, coordinating the event and setting the agenda as well as optimizing the overall planning process and tools
- Assist with facilitation of our Product community of practice, fostering a culture of growth and building relationships across teams
- Contribute to the development of internal documentation and proactively seek opportunities to improve onboarding processes and enhance educational resources
Our take
The US primary care system suffers from a 'chronic lack of adequate support'. Aledade is a company set out to improve this by assisting independent physician practices from reducing costs to data integration support.
The company prides itself on stats of 1.7 million patients across 37+ states since its founding in 2014. A recent acquisition of Curia, (a leader in value-based care analytics using practical applications of AI to optimize the targeting of patient care and engagement programs) is also bringing the company to the modern world, enhancing its data understanding capabilities and challenging others in its sector with this advancement.
Aledade has won several awards over the years and is now considered the largest network of independent primary care in the country. Alongside this, the company is valued in the billions of dollars with many successful funding rounds. With the company consistently expanding and enhancing its technology it has become a pillar in the industry and therefore a very exciting company to keep an eye on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Jun 2023
$260m
SERIES F
Jun 2022
$123m
SERIES E
Total funding: $680.6m
Company benefits
- Flexible work schedule and the ability to work remotely
- 12 weeks paid Parental Leave for all new parents
- Robust time off plan (21 days of PTO in your first year!)
- Employees receive a 6-week fully paid sabbatical upon completion of each six-year period of continuous employment
- Generous Nationwide PPO Medical, Dental and Vision Plans
- 401(k) with up to 4% match
- Company stock options
- 168 PTO hours in your first year
- 12 weeks paid parental leave for all new parents
- Slack channels for personal interests, fantasy football leagues, and much more
- Board games to encourage camaraderie between colleagues at HQ
- In-person and virtual retreats and gatherings
- Educational assistance programs
- Manager-focused training curriculum
- LinkedIn Learning
Company HQ
Bethesda, MD
Leadership
Farzad Mostashari
(CEO)A large background in the healthcare sector previously worked as National Coordinator for Health Information Technology at the US Department of Health and Human Services.
Matt Kendall
(President)Previously worked as the Director of the Office of Provider Adoption Support at the Office of the National Coordinator for Health Information Technology alongside other roles in management and operations in the healthcare sector.
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