Senior Technical Program Manager, Amazon
MarTech Operations
$133.9-231.4k
Office located in Culver City, CA
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$133.9-231.4k
Office located in Culver City, CA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- This position requires exceptional communication skills, data-driven decision-making capabilities, and the ability to work autonomously while fostering collaboration
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
Desirable
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
What the job involves
- The PV Global Operations team is seeking a Sr. Technical Program Manager, MarTech Operations to help define and scale on-time, error-free launches on Prime Video, which will include developing our products and operational best practices
- In this role, you will be focused on streamlining the technology supporting Prime Video launches (including but not limited to titles, key art, title treatments, trailers and platform metadata) and finding new and innovative ways to continue to raise the bar in quality, accuracy and efficiency
- This role sits at the intersection of technology and marketing operations, working in close partnership with Amazon MGM Studios, PV International, PV US, and PV technology teams
- In this role, you will lead a large-scale technology initiative supporting critical business objectives across multiple organizations and geographies
- Your primary responsibility will be managing the end-to-end lifecycle of a global marketing operations technical transformation project, including roadmap development, resource allocation, and budget oversight
- You'll define comprehensive program strategies, set ambitious yet achievable objectives, and influence cross-functional teams to deliver high-impact results
- You'll drive meaningful discussions to align business and technical stakeholder needs, prioritize projects, make strategic trade-offs, and clearly communicate progress and outcomes
- You'll craft compelling narratives and deliver persuasive presentations to senior leadership. You'll build consensus when faced with differing opinions and maintain relationships with key stakeholders across the organization
- Your responsibilities will include analyzing complex data sets, driving continuous improvements, and understanding intricate business problems and technical limitations
- You'll bridge gaps between teams, processes, and systems while proactively identifying and mitigating risks
- Regular review of program metrics will ensure alignment with organizational objectives. Your expertise will be vital in streamlining processes, eliminating obstacles to innovation, and driving operational excellence across global marketing operations
- Identify and evaluate automation (AI/genAI, RPA, ML, etc.) opportunities to enhance Prime Video's marketing operations workflows
- Analyze current processes and quantify the impact of proposed optimizations using data and metrics
- Implement and manage automation-driven optimization initiatives, monitoring performance and making adjustments as needed
- Collaborate with stakeholders to determine project roadmaps, priorities, and success criteria
- Design and deploy automation-powered features to streamline content production, delivery, and launch workflows
- Gather business requirements, test solutions, and drive user adoption of automated marketing technology
- Serve as a subject matter expert on global automation solutions' suitability and compatibility
- Develop and execute change management strategies aligned with global program objectives
- Provide support for new tools and processes, addressing user concerns and resistance
- Monitor and improve automation systems in production, ensuring accuracy, reliability, and successful outcomes
Application process
- This position will remain posted until filled. Applicants should apply via our internal or external career site
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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