Senior Sales Operations Manager, Exasol

• Are you a sales operations expert driving revenue growth through data-driven strategies and hands-on leadership, a Salesforce pro, and ready to optimize your sales engine?
• We are looking for passionate individuals who thrive on collaboration, innovation, and a shared commitment to help share the future of data technology
• We are looking for someone who is passionate about data, a strong problem-solver, and has a proven track record of success in sales operations
• 5-10 years of experience in sales operations, with at least 2 years in a leadership role
• Deep understanding of Salesforce (or your CRM) and related sales technologies. Salesforce administration experience is a strong plus
• Strong analytical and problem-solving skills with the ability to interpret data, draw meaningful conclusions, and present findings in a clear and concise manner
• Excellent written and verbal communication skills and a proven ability to collaborate effectively with cross-functional teams
• Experience in designing, implementing, and optimizing sales processes
• Passionate about using data to drive sales decisions and improve performance
• Proven ability to lead, motivate, and develop a team
• Comfortable working in a fast-paced environment and being actively involved in day-to-day operations

Desirable

• We are seeking an experienced and hands-on Senior Sales Operations Manager to lead our Sales team and play a critical role in optimizing our sales processes and driving revenue growth
• In this role, you will be responsible for managing our sales systems, analyzing performance data, implementing process improvements, and ensuring the efficient operation of our sales organization
• You will work closely with the sales team and other departments to provide support, insights, and solutions that enable sales success
• While you will lead Sales Operations, this will be an individual contributor role and you to be hands-on and actively involved in day-to-day operations
• Lead the development, implementation, and maintenance of standardized sales processes, including lead management, opportunity management, and sales forecasting
• Identify areas for improvement in sales workflows and propose solutions to enhance efficiency and productivity
• Collaborate with sales leadership to implement and track key performance indicators (KPIs) for sales activities
• Document and maintain sales processes and best practices
• Oversee the management and maintenance of key sales systems, including Salesforce (or your CRM), and other sales enablement tools
• Ensure data integrity within Salesforce, ensuring accurate and up-to-date information for reporting and analysis
• Lead the implementation of new Salesforce features and functionalities
• Provide support and training to sales team members on the use of sales tools and systems
• Develop and maintain a robust sales analytics framework to provide actionable insights to the sales team and leadership
• Create and deliver regular reports and dashboards to track sales performance, identify trends, and inform decision-making
• Conduct in-depth analysis to identify opportunities for improvement in sales strategies and tactics
• Present findings and recommendations to sales leadership
• Lead and mentor a small team of sales operations specialists, providing guidance, support, and development opportunities
• Foster a collaborative and high-performing team environment
• Delegate tasks effectively and ensure accountability
• Work closely with other departments, such as marketing, finance, and customer success, to ensure alignment and efficient operations
• Support the onboarding and training of new sales team members on sales processes and systems
• Participate in sales meetings and provide operational updates and insights

• Contact: Heather Moretz, Talent Acquisition & People Manager – People Team