Senior Technical Writer, Cribl
$110-145k
Plus equity
Data engine for IT and security
Job no longer available
Data engine for IT and security
1001+ employees
Job no longer available
$110-145k
Plus equity
1001+ employees
Company mission
To empower enterprises to unlock the value of all their data.
Role
Who you are
- 4+ years experience working as a technical writer, UX writer, content developer, or similar role
- Excellent English-language written and verbal communication skills
- A portfolio that showcases your skills in enterprise software documentation aimed at technical audiences, including developers and system administrators
- Experience working in a startup serving enterprise users and buyers
- Experience working with cloud infrastructure, services, and streaming data
- Interest and ability in contributing directly to UX text and interaction design (you can help build the products you write about)
- Demonstrated ability to follow a house style guide, edit and self-edit according to it, and expand it where needed
- Willingness to work and grow in an ambiguous and fast-moving environment
- Ability to prioritize simultaneous requests and overlapping due dates
- Demonstrated ability to collaborate and publish using Git-based workflows and static site generators (Hugo, Docusaurus, Gatsby, and so on)
- Skill in using Atlassian tools, Google Workspace/G Suite, and graphics/screenshot annotation tools
- You are kind. You take your work seriously without being too serious. We like that! (You must also like goats, trust us)
What the job involves
- The Technical Guidance team operates at the intersection of product development, design, and our customers
- As a key member of this team, we want you to bring your technical experience, love of learning, and insatiable curiosity to help us shape the future of Cribl documentation and in-product guidance in a rapidly changing product development environment
- You will collaborate with teams from engineering, product management, design, customer support, marketing, customer success, sales, and more to create content that supports a diverse user base and helps solve real customer problems
- Use a hands-on approach to plan, develop, and maintain task-oriented and use-case documentation to support a growing product portfolio
- Collaborate closely with a wide range of cross-functional constituents as well as our user community to create technical content and in-product guidance that meets the needs of our growing audience
- Build strong community and cross-functional relationships to help expand your knowledge of our products, our users, and the real world problems they face every day
- Have a growth mindset! Keep up to date on tech writing industry trends and use what you learn to help our team innovate at every level
- Learn from our team as you improve your writing, technical knowledge, and ability to think through tough problems with a focus on customer outcomes
- Bring your positive attitude and sense of humor to help us foster a culture that is collaborative, innovative, and inclusive
Our take
In a bid to simplify big data analytics, Cribl offers a data observability pipeline which allows users to reduce low value data, improve routing and gain more data context on one interface.
As companies now collect more and more data from frequently scattered sources, its useability and reliability comes into question. By offering an observability service, Cribl allows users to maintain the health of their data systems by monitoring, tracking and troubleshooting issues.
Cribl's main challenge will be competing with the likes of Observe and Edge Delta. However, Cribl has raised impressive funds that should accelerate its transition from a limited tool vendor to a fully-fledged observability suite. The company also boasts surpassing $100 million in annual recurring revenue, having grown this from $1 million in less than four years.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2024
$200m
SERIES E
May 2022
$150m
SERIES D
Total funding: $592.5m
Company benefits
- Medical, dental, and vision insurance: Our comprehensive benefit plans have you and your family covered when it comes to the important stuff. Beyond the basics, we also have supplemental plans like accident insurance, One Medical, and FSA/HSA accounts.
- Disability and income protection: When you need it most, Cribl's disability and income protection benefits have your back, with up to 4 weeks of paid medical leave. We also cover basic life insurance with options to increase your coverage.
- Mental health Care: Mental health is physical health! We offer free coaching, therapy sessions and more through Modern Health to support you in navigating all aspects of life.
- Retirement plan: Saving for the future doesn't happen all at once. We offer retirement accounts to help you make progress towards your financial goals.
- Family planning: Regardless of what your family unit looks like at home, Cribl supports your journey by offering family-forming benefits from adoption, to fertility, and through postpartum. We also offer a paid gender-neutral parental leave benefit to support you and your family.
- Time off: We offer generous, flexible time off for all employees and empower you to balance your work and life in the ways that suit you best. Twice a year we all log off together for a "Recharge Day", and in December we enjoy a company-wide winter break.
- Remote office perks: All new employees receive a one-time $1,000 stipend towards their home-office set up. We also offer a monthly reimbursement for phone, internet, coworking pass, or a weekly meal.
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Clint Sharp
(Co-Founder & CEO)They were Chief Software Architect at Prophetline from 1999 to 2002, and the founder of Aggregate Technology Solutions. They were also Senior Director of Product Management at Splunk.
Dritan Bitincka
(Co-Founder & Products)They worked as Computer Sciences Laboratory Director at Farleigh Dickinson University. Joined Splunk as Principal Architect in 2011.
Ledion Bitincka
(Co-Founder & CTO)They acted as a Scientific Consultant at Harvard University before joining Looksmart as a Software Engineer in 2006. They founded Triangulus Communications and were Splunk's Advanced Development Architect.
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