Head of Business Operations, Bezos

Salary not provided

+ Stock Options

Senior and Expert level
London

More information about location

Bezos

UK eCommerce fulfilment service

Open for applications

Bezos

UK eCommerce fulfilment service

21-100 employees

B2BLogisticsSupply ChaineCommerceSales

Open for applications

Salary not provided

+ Stock Options

Senior and Expert level
London

More information about location

21-100 employees

B2BLogisticsSupply ChaineCommerceSales

Company mission

To help e-commerce businesses grow, by taking care of their fulfilment and logistics headaches.

Role

Who you are

  • 7+ years of experience in Logistics, Operations, E-commerce, Warehouse or related field
  • Flexible to travel in the UK (and outside) to visit warehouses
  • Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment
  • Excellent written and verbal communication and presentation skills
  • Excellent interpersonal skills and a can-do, never-give-up attitude
  • Highly organised, ability to complete a high volume of tasks and projects with tight deadlines
  • Highly analytical, using data to explore problems, identify opportunities and assess benefits and impacts
  • Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with

Desirable

  • Degree in science, engineering or related fields; previous experience in customer support

What the job involves

  • Operational Leadership: Oversee and manage all aspects of the business operations, including warehouse partners, carriers and customer support
  • Continuous Improvement: Identify and implement process improvements to enhance efficiency, reduce costs, and ensure high-quality service delivery
  • Team Management: Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and continuous improvement
  • Performance Metrics: Establish and monitor key performance indicators (KPIs) to track operational success and drive accountability
  • Stakeholder Engagement: Maintain strong relationships with internal and external stakeholders, including partners, suppliers, and customers

Application process

  • We like to get to know you and your motivations in a 30-minute chat
  • If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical data exercise (2-4h) to prepare before the next call
  • In the next 30-min call with our Founder and other member of the team, we will ask you to present your answers and recommendations to us
  • If you are successful we will make you an offer

Salary benchmarks

Our take

Bezos.ai was founded to make a difference for the increasing number of companies selling online. It provides a one-stop-shop for eCommerce logistics, allowing sellers to eliminate the hassle of handling storage, last-mile delivery, returns, and fulfilment. This reduces their operational complexity and allows businesses to focus on sales and growth.

Bezos isn't alone in riding the eCommerce wave, with a host of competing third party logistics providers offering similar services. However, it stands apart with its wide range of integrations, supporting more than 30 eCommerce platforms, while offering real time order tracking and 2 hour ticket response time as standard. It also has fulfilment centres across the UK and Europe, allowing for rapid delivery and returns across a far larger territory than the competition.

It does this while focusing on sustainability. The company has received grants from the UK government for green delivery, green packaging as well as tools for sustainable fulfilment. Bezos is committed to helping clients with delivery options and speed whilst also reducing waste and emissions, and this has helped it compete and grow steadily in an increasingly crowded marketplace.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

Company

Funding (1 round)

Jan 2020

$1m

GRANT

Total funding: $1m

Company benefits

  • Have the ability to shape your role and the company
  • Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
  • Flexible working to support families and varying needs. Fully remote
  • Competitive compensation package and generous stock options
  • Unlimited holidays
  • Pension scheme
  • Team-wide face to face events (at the beach preferably)
  • 25 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Free Headspace subscription

Company values

  • Good karma
  • Tribe behaviour
  • Radical transparency
  • Powerful drive

Company HQ

Bromley, UK

Leadership

Vernon worked as at Analyst at Goldman Sachs and JPMorgan before becoming a Team Leader at Bain & Company. He then went on to become the Director of Strategy and International Expansion at Zipcar before joining Amazon as the Director of Amazon Flex UK in 2017.

Share this job

View 2 more jobs at Bezos