Head of Business Operations, Bezos

• 7+ years of experience in Logistics, Operations, E-commerce, Warehouse or related field
• Flexible to travel in the UK (and outside) to visit warehouses
• Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment
• Excellent written and verbal communication and presentation skills
• Excellent interpersonal skills and a can-do, never-give-up attitude
• Highly organised, ability to complete a high volume of tasks and projects with tight deadlines
• Highly analytical, using data to explore problems, identify opportunities and assess benefits and impacts
• Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with

Desirable

• Operational Leadership: Oversee and manage all aspects of the business operations, including warehouse partners, carriers and customer support
• Continuous Improvement: Identify and implement process improvements to enhance efficiency, reduce costs, and ensure high-quality service delivery
• Team Management: Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and continuous improvement
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to track operational success and drive accountability
• Stakeholder Engagement: Maintain strong relationships with internal and external stakeholders, including partners, suppliers, and customers

• We like to get to know you and your motivations in a 30-minute chat
• If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical data exercise (2-4h) to prepare before the next call
• In the next 30-min call with our Founder and other member of the team, we will ask you to present your answers and recommendations to us
• If you are successful we will make you an offer