Account Manager, Wavenet
Enterprise
Office located in Solihull, Birmingham
Managed service and security provider
Be an early applicant
Managed service and security provider
1001+ employees
Be an early applicant
Office located in Solihull, Birmingham
1001+ employees
Company mission
To provide simple, secure solutions to real business challenges.
Role
Who you are
- Proven track record in managing and growing client relationships through face-to-face interactions
- Strong background in solution selling and outcome-based sales methodologies
- Demonstrated success in negotiating and closing complex contracts
- Familiarity with Wavenets solution areas or relevant technologies
- A history of exceeding sales targets
- Exceptional communication and presentation skills
- Strong relationship-building and negotiation capabilities
- A strategic thinker, able to articulate business value effectively
- Proficient in leading virtual teams and managing cross-functional collaborations
- Organised, adaptable, and resilient in high-pressure situations
What the job involves
- We are seeking a proactive and strategic Account Manager to cultivate and elevate relationships with our Enterprise clients. Your mission is to drive client retention, revenue growth, and profitability by becoming a trusted advisor, aligning Wavenets solutions with each client’s unique business objectives
- This isn’t just about sales; it’s about partnership. You will encourage clients to innovate, support their ESG (Environmental, Social, and Governance) goals, and position Wavenet as an integral part of their organisation
- Account Management: Oversee and expand a portfolio of Enterprise accounts, prioritising long-term retention and strategic growth
- Relationship Building: Foster multi-level relationships within client organisations, including C-suite and senior leaders
- Solutions Promotion: Advocate for Wavenets comprehensive solution portfolio, including:
- Cyberguard
- Intelligent Connectivity
- Managed Services
- Hybrid Cloud
- Unified Communications
- Contact Centre Solutions
- Team Leadership: Lead virtual account teams to ensure client success, collaborating with Service Management to meet service expectations
- Accuracy in Operations: Maintain precise forecasts, CRM records, and ensure timely contract documentation and invoice processing
- Strategic Planning: Develop and maintain Account Development Plans, Business Plans, and Win Plans, while applying qualification models to assess and advance opportunities
- What Success Looks Like:
- Achieving 100%+ of new business targets
- Securing renewals and sustaining recurring revenue in alignment with retention plans
- Expanding Wavenets solution footprint across all managed accounts
Our take
Wavenet is one of the UK;s leading manged service providers, offering businesses everything from cloud and cybersecurity solutions to telecoms and intelligent networking. With over 22,000 customers, its helping organisations stay connected and ready for the future.
Following its merger with Daisy Corporate Services, Wavenet is now the UK's largest managed service providers (not to mention, it's also been named one of the UK's Best Workplaces in Tech). This coupled with strong partnerships puts the company in a very promising position for the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Aug 2015
$52.9m
GROWTH EQUITY VC
Total funding: $52.9m
Company benefits
- Hybrid working
- Electric car scheme
- 25 days' holiday: 28 days after three years of service
- Referral bonus
- Employee assistance programme
- Cycle-to-work scheme
- Company pension scheme
- Enhanced maternity and paternity pay
- Benefits platform: With exclusive discounts and offers
- Living wage employer
Company HQ
Blythe Valley Park, Solihull, UK
Leadership
Philip Grannum
(CEO)Initially joined the Wavenet team as CCO in 2018 and became CEO in 2024. Previously an Executive VP of UK at Interoute, an EMEA Managing Director of Cloud, Security & UC Services at Easynet Group, Director of Cloud & Managed Services at SCC, and CEO at Thus.
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