Systems Engineer, Cosm
$140-150k
End-to-end solutions for immersive experiences
Be an early applicant
End-to-end solutions for immersive experiences
201-500 employees
Be an early applicant
$140-150k
201-500 employees
Company mission
To bring people the future of entertainment, today.
Role
Who you are
- Cosm is looking for a team member experienced with automation, VMware, Windows Server/11, AWS, storage, and on-prem infrastructure
- Familiarity with systems related to the operation of an entertainment venue including M&E, F&B and Ticketing is a major plus
- Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field or equivalent work experience
- 8+ years of experience in IT
- 5+ years of experience as a Systems Engineer, or relevant experience
- 5+ years of VMware administration, backup, and maintenance (vCenter, vSphere, vMotion, etc)
- 5+ years of Microsoft Systems administration in an enterprise-level environment (AD, DNS, DHCP, etc), with Microsoft Certified: Server Administration, AD, etc
- 2+ years of experience with writing scripts and IT process automation – PowerShell, Python, Ansible, etc
- 2+ years of experience with identity management infrastructure/architecture with multi-factor authentication (Okta) with an understanding of standard authentication protocols such as LDAP, Active Directory, SAML, and OAuth
- Networking: L2/L3, DNS, DHCP, NAT, ACL, Filtering, Inspection, 1/10/40/100 Gigabit Ethernet (Arista experience preferred)
- Experience with Enterprise grade storage (ie Vast, Dell Powerscale, Qumulo, etc), Snapshots, Tiering, Quota Management, SMB, NFS
- Virtualization: Hyper-converged Infrastructure, High Availability, Resource Scheduling, Fault Tolerance (VMware ESX experience preferred)
- Experience with automation/configuration management software (Ansible, Chef, etc..)
- Experience with monitoring and alerting systems including, LogicMonitor, Grafana, Xmatters, etc
- Microsoft certifications (such as Server Administration, AD, etc.) are valued but not a requirement
- Knowledge of ITIL best practices
- Experience with ServiceNow ticketing system
- Experience with GitOps
- Familiarity with Linux/BASH
- Familiarity with enterprise POS and ticketing hardware and system is a plus
- Familiarity with media and entertainment technologies and workflow is a plus
- Familiarity with cloud architectures, and platforms such as Docker, Kubernetes, AWS in a multi-region deployment is a plus
- Ability to quickly grasp technical issues and offer solutions
- Excellent verbal and written communication skills
- Outgoing and enthusiastic personality
What the job involves
- Cosm is looking for an experienced systems engineer to join the Field Technologies team as a key member to help build the infrastructure for Cosm’s new entertainment venue and a global operations center
- The ideal candidate would be responsible for designing, deploying, administering, and maintaining the venue’s and ops center’s system architecture
- Engineer and coordinate all services for new site buildout, providing expertise in the domain, alerting, monitoring, automation and storage systems
- Collaborate with leadership to design and implement On-Premise solutions, with a focus on VMware, Windows Server (including AD, DNS, DHCP), and Windows 10/11/Server management
- Design, buiild and maintain automation infrastructure utilizing Powershell, Ansible (AWX), Python, and other tools to streamline operational procedures inline with a “Infrastructure as Code” methodology
- Work with various teams using an “Automation First” mindset to deploy, configure and manage venue infrastructure including VM clusters, storage clusters, and bare metal servers
- Collaborate with Corporate IT on management of Corporate and Venue devices through Intune, Jamf, Esper and other MDMs
- Deploy, configure, and manage servers and applications related to our F&B Point of Sale, Ticketing, and Entertainment Technologies
- Develop and implement a regular systems maintenance, patching, and remediation efforts, standing up environments on their own
- Work with engineering peers on developing backup, and high availability solution for disaster recovery for our infrastructure, products, and services
- Act as part of the Operations Center team as Tier 2 and 3 support, ensuring optimal performance of the overall infrastructure for all venues
- Train Tier 1 support teams in troubleshooting procedures
- Participate in efforts to enhance monitoring, logging, and signaling capabilities, leveraging configuration management, images, and templates across Windows and Linux hosts
- Provide quality documentation and training to other system admins and IT specialists, sharing best practices and strategic insights
- Research emerging methodologies and technologies, fostering innovation to constantly improve the efficiency of current systems
- Build and support Cloud and SaaS environments, with an understanding of AWS and managing MDM platforms
- Available for overtime and weekends as the schedule varies depending on site operational needs; flexibility required
- Must be able to work during a live production, with loud noise levels, and busy environments (non-office environment)
- Ability to maneuver around an entertainment venue and walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment
- Comfortable lifting heavy objects up to 30 lbs
Our take
To advance the future of immersive entertainment, Cosm delivers technology to heighten the live experience across sports and entertainment, science and education, and parks and attractions.
Its approach is to build "Shared Reality", where the virtual and physical worlds are brought together to make truly memorable moments. Its venues such as The Dome and The Hall are designed to offer more than just a seat, with immersive digital experiences built-in.
Cosm already boasts partnerships with the likes of the NBA, UFC and sports broadcasters including ESPN - suggesting that interest from the sports industry is high. The company also raised recent funding that will support the opening of new venues in places such as Dallas and Atlanta.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Jul 2024
$250m
LATE VC
Total funding: $250m
Company HQ
Little Tokyo, Los Angeles, CA
Leadership
Jeb Terry
(CEO, not founder)Managing Director at Mirasol Capital. Former President at Double Seven Sports. Co-founded and was CEO at Unblockable.
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