Staff Product Manager, Affirm
Comms Platform
£142-190k
Offers ESPP
More information about location
Buy-now-pay-later card for online and in-store
Open for applications
Buy-now-pay-later card for online and in-store
1001+ employees
Open for applications
£142-190k
Offers ESPP
More information about location
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms
- Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required
- Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap
- Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs
- A track record of taking products beyond launch and driving adoption across multiple teams or customer groups
- Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints
- Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions
- Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process
- A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure
- Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn
What the job involves
- We’re looking for a Staff Product Manager to help shape the next generation of Affirm’s Comms Plat
- The opportunity spans two connected areas: (1) Modernizing the platform that powers critical transactional communications across channels; (2) Building shared capabilities that help Affirm create a more coordinated experience across marketing and transactional comms
- Together, this work will simplify how teams build and manage communications, strengthen the reliability and scalability of our systems, and help us deliver more relevant and consistent customer experiences
- You’ll partner closely with Engineering and teams across Product, Marketing, Ops, Design, Analytics, and Legal and Compliance to set product direction and turn it into capabilities teams can successfully adopt
- You’ll navigate complex technical and business tradeoffs, balance near-term needs with longer-term platform investments, and help determine where Affirm should build capabilities directly versus work with third-party partners
- Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities
- Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms
- Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners
- Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans
- Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem
- Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed
- Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment
Salary benchmarks
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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