Global Field CTO, Splunk

• Strong executive presence and communication skills. Ability to foster relationships with key technical leadership personas
• Demonstrate understanding, based on experience, of the choices, benefits and pitfalls when implementing business impacting data analytics, security and/or observability systems
• Able to work independently or in small expert teams with autonomy of decisions making, but in partnership with other teams and corporate functions
• Understanding and appreciate the technical, people and process aspects of organization change and solution implementation
• Willingness to learn and desire to share learned wisdom with others, sharing and improving knowledge to improve the overall team’s ability to operate and influence
• Readiness to enable and coach others with your domain, technical and leadership knowledge
• Comfort and desire to present to wide audiences (on stage, podcasts, webinars, etc.) and produce thought leadership
• Based in the Bay Area, willing and able to work on-site at Cisco Headquarters in Santana Row, San Jose on a daily basis
• Travel ~25% for major customer-facing events, including Cisco Live and Splunk .conf

Desirable

• We are looking for an exceptional business technologist to bring outside-in perspective to customer and internal interactions; in previous roles, you will have had direct responsibility and accountability for delivering, not just selling or consulting, that has given you this perspective
• Your first hand experiences in delivering technical solutions, systems and strategies, are foundational in how you will support, champion and challenge customers to help them achieve their objectives
• As a global thought-leader and technical expert, you will blend advice, delivery experience, enablement and evangelisation in technology trends and trajectory to shape customer technical strategy and our messaging and roadmap
• You will play a key role in narrating strategic value for our customers and contribute to durable growth in revenue for Splunk
• You will demonstrate the capability to excel in a fast-paced environment
• This role will be uniquely responsible for the curation of Splunk’s executive briefing content for briefings hosted at Cisco’s Customer Experience Center (CXC)
• In doing so, you’ll work closely with other Field CTOs, marketing, and product teams to ensure the best of Splunk’s capabilities and narratives are positioned
• This role reports to the Global Technical Sales Strategy & Programs Organization, working alongside seasoned technologists and Go-to-market strategists to shape Splunk positioning to customer executive audiences
• Use your experience of running large or complex teams, technology and digital transformations, and/or technical organizational change to help our customers to achieve their high priority objectives
• Use your practical experience with various methodologies (i.e. agile business systems, system thinking, design thinking etc) and technical leadership expertise to help customers through the mechanism of change
• Drive customer success through a ‘peer-to-peer’ understanding of the customer’s strategy, objectives and broader technology, data and analytics needs, and through expanding successful data and analytics capabilities
• Champion and translate customer needs, working cross-functionally with support, product management, engineering, and other organizations to ensure alignment, provide feedback, and resolve critical customer situations
• Maintain and project a credible and trusted reputation with worldwide teams
• Engage and influence a varied audience - from executive level to leaders in product and engineering teams to build meaningful relationships to drive customer success and business outcomes
• Motivate and lead virtual teams strategically and tactically to meet leadership objectives
• Curate and direct narrative design for Executive Briefing programs and CXC-specific content in partnership with cross-functional teams and CXC marketing engineers
• Host executive engagements and briefing requests for customer executives at the Customer Experience Center (CXC)