Client Success Manager, Brave
$75-85k
+ Bonus
Building a fast, privacy-oriented web browser
Open for applications
Building a fast, privacy-oriented web browser
101-200 employees
Open for applications
$75-85k
+ Bonus
101-200 employees
Company mission
To fix the web by giving users a safer, faster and better browsing experience - while growing support for content creators through a new attention-backed ecosystem of rewards.
Role
Who you are
- As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset
- The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base
- Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment
- Self-motivated and able to thrive in a results-driven environment
- Bachelor’s degree in marketing, business administration, or relevant field
- 2+ years of experience in account management, campaign development, or similar role (mandatory)
- Excellent communication skills
- Ability to multitask and manage multiple client accounts simultaneously
- Proven track record of delivering client solutions and meeting sales goals
- Strong attention to detail
- Excellent listening, negotiation, and presentation skills
What the job involves
- Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns
- You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns
- Build and maintain long term client relationships through excellent customer service
- Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment
- Advise clients on campaign strategy and best practices
- Communicate campaign performance insights with clients by generating and delivering regular reports
- Lead client calls with strong presentation skills to showcase campaign performance and Brave's value
- Own internal communications regarding campaign objectives, performance, status, and client needs
Our take
Brave, one of the most secure browsers on the market, has quickly built a reputation as a privacy-first champion. Free to use, it stands out for its commitment to blocking intrusive ads and trackers, while also offering a unique twist: users who opt in can earn rewards by viewing privacy-respecting ads.
The browser's popularity has surged, particularly in 2024, as it continues to tackle the everyday annoyance of web browsing. One of its latest innovations, blocking cookie consent popups, has struck a chord with users fed up with endless prompts.
With nearly 80M monthly active users, Brave is proving that privacy and speed can go hand in hand. The company claims it's three times faster than Google Chrome, and it's available on a wide range of platforms - Windows, Mac, Linux, Android, and iOS. With its recent influx of users, it'll be exciting to see what's next for the browser.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2019
$30m
SERIES A
Aug 2016
$4.5m
EARLY VC
Total funding: $37m
Company benefits
- Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
- Highly competitive benefits, and generous home-office stipends
- Fully remote team (no office, no commute)
Company HQ
SoMa, San Francisco, CA
Leadership
Brendan Eich
(Co-Founder & CEO)Previously acted as CEO for Mozilla and has experience as a Software Engineer for MicroUnity and Silicon Graphics.
Brian Bondy
(Co-Founder & CTO)Previously co-founded VisionWorks Solutions and has experience as a Senior Software Engineer for Mozilla and as a Software Developer Lead for Khan Academy.
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