Client Success Manager, Brave

$75-85k

+ Bonus

Junior and Mid level

Remote from Europe, UK, US

Building a fast, privacy-oriented web browser

Be an early applicant

Building a fast, privacy-oriented web browser

21-100 employees

B2CSecurityDeep TechSaaSAdvertisingBlockchain

Be an early applicant

$75-85k

+ Bonus

Junior and Mid level

Remote from Europe, UK, US

21-100 employees

B2CSecurityDeep TechSaaSAdvertisingBlockchain

Company mission

To fix the web by giving users a safer, faster and better browsing experience - while growing support for content creators through a new attention-backed ecosystem of rewards.

Job

Company

Role

Who you are

As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset
The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base
Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment
Self-motivated and able to thrive in a results-driven environment
Bachelor’s degree in marketing, business administration, or relevant field
2+ years of experience in account management, campaign development, or similar role (mandatory)
Excellent communication skills
Ability to multitask and manage multiple client accounts simultaneously
Proven track record of delivering client solutions and meeting sales goals
Strong attention to detail
Excellent listening, negotiation, and presentation skills

What the job involves

Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns
You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns
Build and maintain long term client relationships through excellent customer service
Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment
Advise clients on campaign strategy and best practices
Communicate campaign performance insights with clients by generating and delivering regular reports
Lead client calls with strong presentation skills to showcase campaign performance and Brave's value
Own internal communications regarding campaign objectives, performance, status, and client needs

Our take

Brave, one of the most secure browsers on the market, has quickly built a reputation as a privacy-first champion. Free to use, it stands out for its commitment to blocking intrusive ads and trackers, while also offering a unique twist: users who opt-in can earn rewards by viewing privacy-respecting ads.

The browser's popularity has surged, particularly in 2024, as it continues to tackle the everyday annoyance of web browsing. One of its latest innovations, blocking cookie consent popups, has struck a chord with users fed up with endless prompts.

With nearly 80M monthly active users, Brave is proving that privacy and speed can go hand in hand. The company claims it's three times faster than Google Chrome, and it's available on a wide range of platforms - Windows, Mac, Linux, Android, and iOS. With its recent influx of users, it'll be exciting to see what's next for the browser.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

9% employee growth in 12 months

Glassdoor (4.6)

Company

Funding (last 2 of 3 rounds)

May 2019

$30m

SERIES A

Aug 2016

$4.5m

EARLY VC

Total funding: $37m

Company benefits

Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
Highly competitive benefits, and generous home-office stipends
Fully remote team (no office, no commute)

Company HQ

SoMa, San Francisco, CA

Leadership

Brendan Eich

(Co-Founder & CEO)

Previously acted as CEO for Mozilla and has experience as a Software Engineer for MicroUnity and Silicon Graphics.

Brian Bondy

(Co-Founder & CTO)

Previously co-founded VisionWorks Solutions and has experience as a Senior Software Engineer for Mozilla and as a Software Developer Lead for Khan Academy.

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