Head of Talent Operations, Multiverse
Sourcing and Intelligence
1 day a week in office
Upskilling platform for AI and tech adoption
Job no longer available
Upskilling platform for AI and tech adoption
501-1000 employees
Job no longer available
1 day a week in office
501-1000 employees
Company mission
To equip the workforce to win in the AI era.
Role
Who you are
- Subject matter expertise: You have demonstrable experience leading talent operations across a talent acquisition team, and have deep understanding of how strategic talent practices reduce risk and enhance performance in TA
- You'll have owned the tech stack in TA (Linkedin ATS, background checks, etc) and have demonstrable experience in implementing systems at an enterprise level
- Passion: You believe in the power of talent teams to build thriving companies and cultures. You stop at nothing to make sure that this is felt in every team in the business
- Need for speed: You’ve held a leading talent operations role in a fast-paced, high-volume growth organisation that has been rapidly scaling, ideally with a presence in both the US and UK
- Right-hand person: you know how to build relationships with managers of all levels - you’re empathetic, compassionate, effective and commercially minded
- Thought leader: we’re looking for someone who sees talent operations as a product and who constantly innovates to improve the stakeholder experience (talent team, candidates, hiring leaders, vendors, partners)
- Inspo: You are an inspiring person, someone that people inherently trust and who earns that trust
- Talent partnering guru: You know your stuff in the TA space and are a leader on the best, most innovative practices (plus some of the more boring bits, too)
- The job is never done: You pride yourself on your attention to detail and never dropping the ball. You understand that you can only expect excellence if you demonstrate it yourself
What the job involves
- This role sits in the Talent team, reporting to the Head of Global Talent. Our team exists to create and deliver a talent advantage for Multiverse, attracting and hiring the best talent and fuelling the growth of the company. After a period of intense scale, we are now reaching the size and maturity to take our talent strategy to the next level
- To deliver on this mission, we need to rely on a strong set of foundations whilst being able to take new initiatives from concept to implementation with speed, agility and precision. As our Head of Talent Operations, Talent sourcing and intelligence you will have 3 primary drivers:
- 1) Identify, build, drive efficiencies and process improvements across our entire talent field of view
- 2) Lead talent projects across our people & talent team and with stakeholders across Multiverse
- 3) Make us more agile and able to pivot on our growth plans by setting up our first ever Talent Sourcing and Intelligence function
- The role is 50% project-driven and 50% operating day-to-day, with 30% swings in each direction likely in different phases of the year
- Develop, optimise, and assess scalable talent processes that deliver in a fast-paced, high-volume environment
- Build and execute an effective end-to-end enablement strategy, ensuring we have the foundations at a tech, process and compliance level whilst identifying new initiatives to drive performance, efficiency and results in our talent team
- Analyse, assess and identify areas for improvement in our hiring enablement and training to ensure all our managers and team are able to apply our hiring philosophy and that it is reflected in our end to end processes across our role descriptions, ATS (Ashby) and internal and external documentation
- Work with Talent Acquisition, people operations, finance and people partners to ensure our processes are embedded into daily work
- Work with our TA leaders and people partners to ensure that our hiring planning processes are clear and connected with our systems and processes and communication
- Work with the head of global talent to identify areas we can unblock for our team and hiring managers
Salary benchmarks
Our take
Multiverse is on a mission to equip the workforce to win in the AI era. That means helping people at all stages of their career gain the tech, data, and leadership skills needed to thrive in an age of rapid automation and AI transformation.
Multiverse positions itself as the upskilling platform for AI and tech adoption, partnering with over 1,500 companies across the UK and US (including Google and Facebook) to deliver a new kind of learning. This approach is grounded in applied, work-based training designed to deliver measurable outcomes. And these apprenticeships are open to individuals of any age or career stage and focus on critical capabilities in AI, data, and tech skills.
And the impact is real. Multiverse learners have driven over $2B in ROI for their employers by directly applying their skills to improve productivity and performance. The company's success is not only reflected in its outcomes, but also in recognition, having secured significant funding in 2022, bringing its post-money valuation to $1.7B and cementing its status as the UK's first EdTech unicorn.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
70 people
Gary, Chief Learning Officer
Our mission
Unlocking economic opportunity and potential for individuals and orgs by closing skill gaps through measured, applied, guided and equitable learning.Insights
58% female employees
96% employee growth in 12 months
Trustpilot (3.5)
Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Working from abroad
- Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
- M-Powered long weekend to refresh and recharge
- A focus on wellbeing with access to Spill therapy support and Employee Assistance Programme
- 24 days holiday, 3 winter shutdown days plus 1 life event day and 2 volunteer days
- Full Medical Insurance coverage through Bupa, and your medical history is disregarded
- Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries
- Our Cycle to Work scheme enables bike ownership with up to 42% savings
- Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments
- Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting
Company values
- Solve for Customer Value
- Drivers, not Passengers
- Be Decisive, even in Ambiguity
- AI to Solve Problems
Company HQ
Paddington, London, UK
Articles
Leadership
Euan Blair
(Founder & CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa joined Multiverse in 2019 as a Senior Account Executive. Since then, they have held a number of roles and now serve as the Senior VP/GTM.
People breakdown
13%
11%
6%
68%
2%
Asian
Black or African American
Multiracial / Multiethnic
White
Unknown
Last updated on 10 September 2024
Diversity, Equity & Inclusion at Multiverse
Serena Vaughan (Career Mobility Lead)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
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