Manager of Workplace Operations, Robinhood
East
$132-155k
+ Equity + Bonus Program
5 days a week in office
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
$132-155k
+ Equity + Bonus Program
5 days a week in office
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- 7+ years of recent experience in multi-site workplace operations and people management
- Strong interpersonal skills, thrives on being the face of the office and driving the company culture
- Strong leadership skills with a track record of coaching and retaining high-performing teams
- Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them
- Experience in developing and executing large scale in-person events
- Passion for building and maintaining a tight-knit community within the workplace
- Exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects at a time
- Demonstrated ability to handle confidential information with discretion and emotional intelligence
- Ability to work in a fast paced environment
- Maintains focus and productivity in uncertain situations or without complete information
- Excellent written and verbal communication skills
- Highly adaptable to change and ambiguity
- Ability to work autonomously with strong follow through and tenacity
- Proficiency in Slack and Google Workspace (Gmail, Calendar, Docs, Sheets, Slides)
What the job involves
- The Workplace Operations team works cross-functionally to keep all Robinhood offices running smoothly on the day-to-day
- From large-scale facilities projects to running our meal program, we strive to provide best-in-class service for all of our employees, so they can be their best selves at work
- No job is too big, or too small for us!
- We’re seeking a creative, detail-oriented, and people-first leader to serve as our East Coast Manager of Workplace Operations
- In this role, you’ll drive the strategy, execution, and experience of multiple office locations across the East Coast—ensuring each space reflects and energizes our culture while remaining safe, efficient, and inspiring
- As a senior member of the Workplace Operations team, you’ll play a key role in creating and maintaining environments where employees can thrive
- You’ll manage a regional team, lead cross-functional projects, and scale operational excellence that supports our rapidly growing organization
- This position requires a full-time, in-office presence at our NYC location, five days a week, in alignment with Robinhood's work model
- Quarterly travel will be necessary to other managed offices, including those in Toronto, Washington D.C., Orlando, Tampa, Gainesville, FL, and potentially others
- At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community
- Our office experience is intentional, energizing, and designed to fully support high-performing teams
- Lead, mentor, and inspire a team of Workplace Operations Managers across multiple East Coast office locations
- Identify gaps and build scalable solutions to standardize and enhance office operations across the company
- Drive cross-functional collaboration with key stakeholders—including Real Estate, Physical Security, People, Events, Admins, IT and others—to implement regional initiatives
- Manage and support ad hoc projects and workplace programs, ensuring they align with both regional needs and company-wide goals
- Develop tools, processes, and templates to increase operational efficiency and effectiveness
- Use both qualitative and quantitative data to assess workplace performance and guide decisions
- Design and roll out sustainability initiatives in line with state and regional guidelines
- Partner with business leaders to support workplace planning and effectively launch new programs or initiatives in East Coast locations
- Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:
- Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech
- Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly
- Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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