Design Operations Manager, Lambda

• You've spent 5+ years in Design Ops or Program Management, herding creative cats with grace
• You speak fluent designer (Figma, Asana, Jira, Confluence) and can translate between creative and business languages. Talking about, building, supporting design is your caffeine shot
• You're the person who can see both the forest and the trees - and know how to navigate between them
• You’ve streamlined design processes to enhance efficiency and transparency while preserving the flow of creativity
• You understand why brand designers and product designers might need different approaches (and how to support both)
• Find navigating and bringing order in task management for a semi-chaotic environment fulfilling
• You love data but know that not everything that counts can be counted

Desirable

• Be the architectural brain behind our Design Operations, making sure our Product Design, Infra, and Brand Design teams can work their magic efficiently
• This is the first Design Ops role in our organization, and it’s a pivotal opportunity. Want to be part of building something incredible from the ground up?
• The glue between design and product, engineering, and marketing teams - because great products are born from great relationships. Help play traffic cop with incoming tasks from various xf orgs and teams with a curiosity to learn/understand the high level context
• Create the kind of documentation and processes that people actually want to use (yes, it's possible!)
• Build workflows that feel less like red tape and more like safety nets
• Keep projects moving like a well-oiled machine while making sure everyone's rowing in the same direction
• Partner with leadership to craft our design strategy and rituals
• Be the guardian of our design standards and system - think less "design police" and more "design guide"
• Handle the business side of creativity - budgets, vendors, and resources (someone's got to do it!)