Product Manager, Lyra Health
Mental health employee benefits
Be an early applicant
Mental health employee benefits
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- Product development and management systems, with a strong, proven ability to operate using Agile development methodologies
- Familiarity with Github, the Atlassian suite (Confluence and Jira), Slack, and Google Workspace
- Working across web and mobile products and platforms
- Liaising between data, design, and remote development teams
- Participating on all sprints
- Updating tickets and acceptance criteria
- Testing and reviewing products for bugs, performance, and capacity issues
- Relaying priorities and timelines
- Maintaining system tags, content, and services
- Championing systems that solve user, product, and data problems
- Using reports and dashboards to extract data and insight
- Drawing on your own experience to identify product opportunities
- 2+ years experience in a digital product team
- Working within an Agile & Waterfall development framework
- Understanding of user-centred design
- Proficient at generating high quality documentation including user stories, use cases, flow diagrams and wireframes
- Highly organised with high attention to detail
- Excellent interpersonal, analytical, and problem-solving skills
- Strong verbal and written communication skills
- A willingness to learn from an experienced product development team
- Proficiency working across different platforms, including Web, Android, and iOS
- Strong computer literacy
What the job involves
- End-to-End Releases: Ensure that product versioning and public release notes meet technical, translation, and indexing requirements
- Quality Assurance & Validation: Conduct Acceptance Testing (AT) before releases to live users to guarantee that deliverables meet "Definition of Done" and user experience standards
- Stakeholder Communication: Update cross-functional communication channels of new product features, fixes, and changes to ensure organizational alignment
- Sprint Leadership and Tracking: Lead maintenance-focused sprints, prioritizing technical debt and bug fixes to ensure platform stability and performance. Monitor weekly story point throughput to identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, escalate concerns with capacity and velocity where necessary
- Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to escalate and follow through with stakeholder informing when necessary
- Voice of the Customer: Synthesize user and customer feedback and propose where reasonable solutions can be accommodated within maintenance scope
- SLA Compliance: Collaborate closely with QA and users support to resolve user queries, ensuring the product meets established SLAs
- Reporting: Conduct reporting on maintenance statistics (e.g., uptime, SLAs met), providing commentary and performance insights to the Product Lead (PL)
Salary benchmarks
Our take
In the US, millions of people suffer from mental illness each year. This is not only a detriment to individuals, but to businesses as well - with research suggesting that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year.
Lyra Health is out to tackle these issues head-on, by delivering mental health care for employees. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression and substance use disorder.
The company is a key player in the sector alongside peers like Calm, Genoa and Talkspace. Impressively, it boasts a 90% satisfaction rate across its more than 2 million members, demonstrating the impact its products can have.
In 2025, Lyra Health launched a ‘clinical-grade’ chatbot to its offering. This has been met with mixed feelings due to evidence that AI can act unpredictably in response to mental health concerns. It will take time to see whether this feature will enhance or diminish the user experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- 401k and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & Board Chair)Former CEO of the company. Was an Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
Jennifer Schulz
(CEO)Former CEO of Experian North America, Head of Global Online and Digital Products at Visa, and CEO at Verifi.
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